All in Institutional Innovation

Feedback loops are what underpin huge changes in our world. Understanding what Jim Collins dubbed “the flywheel effect” is essential learning for anyone trying to lead or change culture.

These are learnings I’ve had trying to apply flywheel thinking in my world, over the past 2-3 years. Flywheels have helped me to understand everything from business strategy, to management, to gun violence prevention, and even my own marriage.

I was listening to a terrific podcast where Ezra Klein interviewed Tyler Cowen. And Tyler alluded to how weird ideas float around more freely these days - presumably because of diversity, the internet, social media, etc.

I think there’s a lot of implication for people who choose to lead teams and enterprises. How they manage and navigate teams with radically more diversity seems to be a central question of leadership today.

If you have any insights on how to operate in radically diverse environments, I’m all ears. Truly.

I agree with statements like, “culture matters” or “leaders set the tone”, but they’re not helpful. Everyone knows that, and yet cultures don’t change easily.

It seems to me that one specific vector to change culture is to focus on reactions. I’ve reflected on some work-related examples in the post below. But the idea crosses domains, in my experience at least.

Are there are places where you’ve seen reactions have a big impact on organizational culture?