Breaking Free of the Daily Grind (It’s hard)

Imagine with me.

Imagine that we have achieved individual success, measured by status and extrinsic rewards. We have reached the pinnacle of our careers, prospered, and provided for our families, as well as our immediate circle of acquaintances and charitable organizations. We have established ourselves in our community. Just picture it; we've "crushed" it.

Also, envision these triumphs extending to our community as a whole. Visualize our community thriving, adorned with fine restaurants and a vibrant cultural scene. Imagine that we enjoy a wealth of amenities and a high quality of life in our surroundings.

From an outsider's perspective, we've achieved what the American dream is often portrayed as: individual and communal comfort and affluence. The mere thought of it fills me with a sense of contentment.

—

Recently, I've been pondering this question: What could potentially tarnish the allure of this comfort and affluence? What circumstances, if true, would make me feel as though I hadn't truly lived it the right way? What are the underlying indicators that need to hold true for me to believe our affluence isn't tainted in some manner?

To me, these questions serve as a means to comprehend: "What do I care about that’s bigger than me? Than us?"

Here are my five responses. Success and affluence will only truly feel worthwhile if...

1. Murders are rare. Murders epitomize the degree of connection and harmony within our society. If murder persists, it implies the existence of conflict, suffering, pain, and anger. For me, genuine success hinges on the rarity of murders.

2. Suicides are rare. Suicides reflect how connected and in harmony we are with ourselves. When suicides occur, it signifies loneliness, despair, hopelessness, and profound sadness. Authentic success, to me, necessitates the rarity of suicides.

3. Everyone is literate. The ability to read and write holds transformative power. Literacy is indispensable for personal growth, connecting with others, securing a decent livelihood, and realizing one's personal aspirations. High illiteracy rates indicate that there are individuals who may never develop sufficiently to thrive. True success, in my view, requires universal literacy.

4. We can play outside. The great outdoors, in all its forms, holds a special place in my heart. Whether it's a soccer field, a serene lake, a city's greenway, or a majestic national park, I find joy in simply being there and breathing in the fresh air. I firmly believe that both children and adults need the joy of outdoor play in their lives. True success, for me, means the ability to play outside.

5. I've done right by others. Have I genuinely achieved success if I've done it at the expense of others? If I've been a toxic colleague or an absent father, a neglectful husband or a selfish neighbor? If I've taken advantage of people I had influence over or been dishonest merely to get ahead? Real success, in my eyes, necessitates doing right by others.

—

There are moments when I find myself excessively preoccupied with my own comfort and affluence. If you're still reading, you might have experienced this too. I sometimes dwell too much on things like career advancements, our next home improvement project, or ways to simplify our daily routine. Reflecting on such matters isn't inherently wrong; comfort and affluence, in my book, aren't immoral. But at times, it becomes excessive, and I become too self-absorbed.

In these moments, I inevitably arrive at this fundamental question: "Why am I here?"

These five aspects – murder, suicide, literacy, outdoor recreation, and ethical treatment of others – happen to be the indicators that connect to what I value beyond my individual life. What you hold dear, something bigger than yourself, is likely to differ, and it should.

I find it crucial, yet challenging, to shift my perspective away from being consumed by thoughts of my own life, particularly given how much energy we expend just to navigate each week. Lately, the prompt, "All this success and affluence will feel worth it if...," has helped me refocus on something larger than myself. If you, too, aim to anchor yourself to a purpose greater than personal gain, I hope this thought exercise proves beneficial to you.

Photo by Zachary Keimig on Unsplash

We Are Everyday Artists: Seizing the Canvas of Daily Routine

What is an artist?

Three things define an artist: a point of view, refined craft, and canvas. This is my interpretation, and I'll elaborate shortly. Here’s a thread on ChatGPT for a summary of different schools of thought on what an artist is.

We can be artists in our day to day lives. Parenting can be artists’ work. Leadership can be artists’ work. Yes, artists create plays, music, paintings, and dance - but fine and performing artists are not the only artists there are.

We are all capable of being artists within our respective domains of focus. We should.

Artist = point of view + refined craft + canvas

Artists have a point of view. A point of view is a unique belief about the world and the fundamental truths about it. Put another way, an artist has something to say. A point of view is not necessarily something entertaining or popular, but I mean it as a deeper truth about life, the world, ideas, or existence itself.

A point of view might be and probably should be influenced by the work of others, but it’s not a point of view if it’s copied. To be art, the artist must internalize their point of view.

Artists have a refined craft. Artists must be able to bring their point of view to life and communicate it in a novel, interesting, and compelling way. Bringing their point of view to life in this way takes skills and practice. And it’s not just technical skills like a painters brush technique or a writer’s ability to develop characters, part of the skill of being an artist is the act of noticing previously unnoticed things, or, the ability to connect deeply with emotions, feelings, and abstract concepts.

A refined craft might be and probably should be influenced by the work of others and exceptional teachers, but it’s not a refined craft if it’s mere mimicry of someone else. A refined craft is something that the artist has mastery in.

Artists have a canvas. The point of view that an artist brings through their refined craft must be manifested somewhere. Painters literally use canvasses. For dramatic actors, their canvas is a stage performance. For muralists, their canvas is the walls of large buildings.

However, those mediums do not have to be the only canvas. For a corporate manager, their canvas might be a team meeting. For someone cooking a family dinner, their canvas might be the dinner table - both the food and the surrounding relationships. For a parent, their canvas might be their nightly bedtime routine. For someone just trying to be a good person, their canvas might be their bathroom mirror or journal, where they reflect on how their actions have impacted others.

And for what it’s worth, a canvas doesn’t have to be the center of a performative act. A canvas is merely the medium. Who sees the medium, and its level of public transparency, is an entirely different question.

Examples really bring what I mean to life. I’ve asked ChatGPT to apply the Artist = point of view + refined craft + canvas framework to a handful of people. This link will take you to an analysis of Frida Kahlo, Jay-Z, Steve Jobs, JK Rowling, Oprah Winfrey and others.

We need artists

What I find so compelling about artists is they move society and culture forward. In some ways, people who operate as artists are among the only people who can progress us forward. Why? First, artists operate in the realm of beliefs, which means they can change the deepest parts of people’s minds. Second, because artists bring a novel perspective to the table, they’re people who cut against the grain and challenge long-held norms, by definition. Artists make a difference by making things different..

This is exactly why I think we ought to operate as artists, especially in our daily lives as parents, colleagues, and community members. I believe things ought to be different and better. Kids, on average, deserve better parents. People working in teams, on average, deserve better colleagues and leaders. Communities, on average, deserve a better quality of life.

We are fortunate to be alive now, but there is room for improvement. Daily life for children, workers, and citizens ought to be much better because there is still so much unecessary drudgery and suffering.

Moreover, there is insufficient abundance for everyone to pursue a career as a fine artist or performing artist. Conventional art is invaluable, but not feasible for most to pursue professionally or as a hobby. For most of us, the only choice for us is to act as artists at home, work, or in our communities.

Again, I think examples bring it to life. Here are three personal examples that illustrate that we can think of ourselves not just as parents, leaders, or citizens, but as artists. (Note: my examples don’t imply that I’m actually good at any of these things. It’s an illustration of how one might think of these disciplines as art).

As an artist-parent…

I believe…that I am equal in worth to my children and my job is to love them and help them become good people that can take care of themselves and others. I’m merely a steward of this part of their life, and that doesn’t give me the right to be a tyrant.

Part of my craft is…to reflect questions back at them so they can think for themselves. So if they ask, “Should I ride my bike or scooter on our family walk?” I might reply, “What should you ride, buddy?”

My canvas…is every little moment and every conversation I have with my kids.

As an artist-leader at work…

I believe…our greatest contributions come collaboratively, when we act as peers and bring our unique talents together in the service of others.

Part of my craft is…creating moments where everyone on the team (including our customer) has time to speak and be heard - whether in groups or 1-1 behind the scenes..

My canvas is…team meetings, 1-1 meetings, and hallway conversations where I am in dialogue with colleagues or customers.

As an artist-citizen…

I believe…we will reach our ideal community when there is leadership present on every single block and community group.

Part of my craft is…find new people in the group and ask them to lead something, and commit to supporting them.

My canvas is…neighborhood association meetings, conversations while walking my dog, and the moments I’m just showing up.

We can be artists. Even if we can’t paint, even if we can’t dance, even if we can’t write poetry - we can be artists.

How we become everyday artists

The hard question is always “how”. How do I become an artist-parent or artist-leader? This is an important and valid question. Because these ideas of “point of view” and “craft” are so abstract and lofty.

What has made these concepts practical to attain is starting with my mindset. We can act as if our environment is a canvas.

So no, the team meeting at work isn’t just a meeting - it’s a canvas. And no, the car ride to school isn’t just 15 minutes with my sons to kindergarten or daycare drop off, it’s a canvas. These are not ordinary moments, I need to tell myself that I’m an artist and this is my canvas.

Because when I treat the world like a canvas, it goads me into considering what my point of view is. Because what’s the use of a canvas without a point of view? The existence of a canvas persuades me to form a point of view.

And when I think about my point of view, it nudges me to consider and hone my craft. Because what’s a point of view without the ability to bring it to life? Once I have a point of view, I naturally want to bring it to life.

Treating the world around me like a canvas is both under my control and the simple act which snowballs me into practicing as an artist in everyday life.

If you think being an everyday artist has merit, my advice would be to pursue it. Just start by taking something ordinary and make it a canvas. Because once we have a canvas and take our canvas seriously, an artist is simply what we become.

Photo by Anna Kolosyuk on Unsplash

Braving new worlds: the astronaut in all of us

There are four versions of the world. They exist for everyone and we all move between them.

The first world is my world. The world inside my head, my inner world of thoughts and fears. What I’ve learned about this world is that I can make it a peaceful and verdant place. It doesn’t have to be a MadMax sort of rugged and dystopian Outback. I can make my inner world a pleasant and nurturing place instead of a scary place if I turn my inner critic into a coach.

The second world is the world of others. I have to inhabit someone else’s world to love and understand them. And I have to inhabit their world for someone to feel loved and feel understood. What makes this hard is that everyone else’s world is different, which makes getting there hard. It’s truly like being on a different planet. I feel this acutely with my children, in their worlds of cooking tomato pancakes or caning on pirate ships in our family room.

What I’ve learned about this world is that I will never ever spend too much time here. I will always spend less time than I need to in the worlds of others. If something feels tense, heated, or frustrating, there’s one obvious strategy every single time: walk around with them, in their world. Just be there for a little while before trying anything else. Doing this is never a waste of time.

The third world is the real world. The three dimensions in front of our face where our entire lives happen. Every hug and kiss, every swing of a tennis racket, every birthday cake, every wedding vow. Every misunderstanding and every karaoke night happens here. Every family dinner and scientific discovery - it all happens here. Whether or not we’re mentally there, our life, shared with everyone else, happens in the real world.

I’ve learned two things about this real world. One, things like meditation, prayer, and yoga - that help us to focus in the moment - are so important that it is difficult to overrate them. Anything we can do so help us stay in the moment is priceless.

Two, I’ve learned that it’s important to be honest instead of delusional. We can choose to accept the world as it is, or we can lie to about what’s real. We can see what we want to see, but then our reality is distorted. Distortion, I’ve found, is like drinking: the longer you let it ride, the worse the hangover.

We all travel from world to strange, new, world, and it honestly feels as significant as the spacefarers in movies like Star Trek or Star Wars. We are all astronauts in this way. It’s hard and scary.

And as I’ve penned this post, it just makes me remember how important it is to have grace. Grace for others as they trip up and fumble their way from their world into ours, and grace for ourselves as we try, feebly, to do the same. There’s nothing trivial about this travel from world to world. To be an astronaut in this life is significant and heroic.

But alas, there is still the fourth and final world. It is the world of our dreams - the sacred place. The world of dreams is the hardest to reach, requiring hope, vision, and optimism to find. The portal to the world of dreams is like the 9-and-three-quarters platform - only the indoctrinated can see it and it feels like something from a magical world. Because to dream is to imagine and to imagine is to contemplate something that has never been. To dream about the world that ought to be is to be an explorer in everyday life: dreaming is the act of charting something in our mind’s eye, that no other astronaut has ever seen.

I learned my most important lesson about dreaming from Chief Craig and the leaders I worked for at the Detroit Police Department: we have to talk about our dreams.

For the dream to come true, what I see in my minds eye, you have to see in yours. Without doing this we cannot work toward the same dream.

To be sure, this is uncommonly hard. In our stressed out world, finding the wherewithal to dream on our own is hard. Guiding someone else to meet you there, in that holy plane, is even harder.

So if the universe or our creator blessed us enough to get to the plane of dreams, why would we do anything but dream the biggest, simplest dream we could? To dream big and simple is the most rational choice one can make.

All this inspires me. That we all traverse and inhabit these different worlds inspires. That we all have something in us that allows us to think beyond our own world inspires me. That we are all astronauts, inspires me.

We just have to find the astronaut within, and explore the have the courage to explore these new worlds.

Leaders must create profound silence

Imagine walking into a bustling coffee shop. The whirring of espresso machines, heated debates over the latest news, and the clatter of cups and saucers create an overwhelming din. Now, imagine if all those noises were amplified by a microphone and broadcast over a loudspeaker as you sipped your coffee.

But finally, imagine if someone in the middle of this chaos could flick a switch, transforming the noise into a hum, the hum into a whisper, and finally, the whisper into silence. Suddenly, in the quiet, you can hear the person next to you, the words of a book being read aloud, or even your own thoughts. This is the power of creating silence.

We live in a world of ceaseless noise. At work, we often find that the louder we are – the more assertive in meetings, the more vocal in lobbying for promotions, the more boisterous in attracting customers and followers – the more recognition we receive. Particularly in large organizations, there's a perceived correlation between the volume of one's voice and the likelihood of reward.

Likewise, our family and community lives are marked by volume, though less as an incentive and more as a trap. Community meetings frequently devolve into verbal contests of who can yell the loudest. As parents, we often get swept up in hectic schedules and an unending flood of information, resorting to yelling out of sheer desperation to keep things under control.

Then there's social media, which amplifies this noise to near-deafening levels. It equips everyone with a microphone, fostering an environment that rewards those who shout the loudest. I'm not criticizing influencers or social media—a trend that's fashionable to critique these days. I'm merely labeling our day-to-day American life for what it is: incredibly loud.

The usual advice is to promote listening, to foster better listeners in this noisy world. But listening, as underrated as it is, may not suffice. Amid the cacophony of voices and plethora of microphones, effective listening becomes an Everest to climb. What we need, in professional settings, at home, or within our communities, is the ability to create silence.

Creating silence differs from listening. Listening involves one person attentively comprehending and empathizing with another—a personal act. On the other hand, creating silence entails reducing the ambient noise, enabling everyone in that space to hear and listen. While listening is a two-person tango, creating silence resembles providing noise-cancelling headphones for the entire room.

So, what does 'creating silence' look like? At work, it might be the pause in a meeting that encourages thoughtful responses, allowing even the quietest person to be heard and respected. It could be a company creating a safe space for critical feedback or praise from its customers and partners. It's the breakthrough idea emerging during a moment of quiet reflection in a workshop. It's a team communicating so effectively that members eagerly anticipate meetings or even deem them unnecessary.

In our homes and communities, creating silence might be even more crucial. It happens when those in power amplify the voices of the less powerful—be it our children or marginalized groups. It's when community leaders stay calm and receptive, encouraging constructive dialogues even when faced with challenging questions. It's the genuine connection made during a family dinner where everyone feels comfortable enough to discuss their week, free from platitudes and arguments.

Creating silence requires a particular kind of swagger—not an arrogant narcissism, but a quiet confidence stemming from self-belief and humility. Only when we are secure within ourselves can we create the silence that allows others to flourish.

Creating silence isn't without challenges, though. It could be misconstrued as suppressing voices or dismissing dissent. In our quest for quiet, we might unintentionally stifle vibrant discussion or inhibit creative conflict. The genuine creation of silence isn't about muffling noise but about cultivating an environment where every voice gets a chance to be heard without being drowned out. It's about discerning when to speak, when to listen, and when to simply relish the silence.

There's also a risk of silence being associated with absence or inactivity. In our fast-paced world, we're conditioned to see quiet as wasted time or empty space needing to be filled. We must remember that silence isn't emptiness but a space full of potential. In silence, we find room to think, reflect, and connect on a deeper level.

Perhaps the concept of creating silence has never been as vital as it is now, given our world's unprecedented noise levels. And why is it so crucial? Because silence makes space for collaboration and connection. We can't collaborate or build relationships unless we hear each other. Even the best listener can't function if they can't hear. That's why we must create silence.

So, where do we start? Like most things, we start with ourselves. We begin by creating silence within our own minds. We can work to silence catchy songs, the hum of to-do lists, or our own inner critics. Whether it's through meditation, self-expression, therapy, or exercise, we need to create silence so we can listen to ourselves.

But we mustn't stop there. Our teams, families, and communities need us to create enough silence so that the shouting subsides. Then we can stop worrying about being heard and truly begin to listen.

As we learn to create this silence, let's maintain an open dialogue about what works and what doesn't. Because in a world that's becoming louder, it's not just about who can shout the loudest, but also about who can create the most profound silence.

The potential of Government CX to improve social trust

Several times last week, while traveling in India, people cut in front of my family in line. And not slyly or apologetically, but gratuitously and completely obliviously, as if no norms around queuing even exist.

In this way, India reminds me of New York City. There are oodles and oodles of people, that seem to all behave aggressively - trying to get their needs met, elbowing and jockey their way through if they need to. It’s exhausting and it frays my Midwestern nerves, but I must admit that it’s rational: it’s a dog eat dog world out there, so eat or be eaten.

What I realized this trip, is that even after a few days I found myself meshing into the culture. Contrary to other trips to India, I now have children to protect. After just days, I began to armor up, ready to elbow and jockey if needed. I felt like a different person, more like a “papa bear” than merely a “papa”. like a local perhaps.

I even growled a papa bear growl - very much unlike my normal disposition. Bo, our oldest, had to go to the bathroom on our flight home so I took him. We waited in line, patiently, for the two folks ahead of us to complete their business. Then as soon as we were up, a man who joined the line a few minutes after us just moved toward the bathroom as if we had never been there waiting ahead of him

Then the papa bear in me kicked in. This is what transpired in Hindi, translated below. My tone was definitely not warm and friendly:

Me: Sir, we were here first weren’t we?

Man: I have to go to the bathroom.

Me: [I gesture toward my son and give an exasperated look]. So does he.

And then I just shuffled Bo and I into the bathroom. Elbow dropped.

But this protective instinct came at a cost. Usually, in public, I’m observant of others, ready to smile, show courteousness, and navigate through space kindly and warmly. But all the energy and attention I spent armoring up, after just days in India, left me no mind-space to think about others.

This chap who tried to cut us in line, maybe he had a stomach problem. Maybe he had been waiting to venture to the lavatory until an elderly lady sitting next to him awoke from a nap. I have no idea, because I didn’t ask or even consider the fact that this man may have had good intentions - I just assumed he was trying to selfishly cut in line.

Reflecting on this throughout the rest of the 15 hour plane ride, it clicked that this toy example of social trust that took place in the queue of an airplane bathroom reflects a broader pattern of behavior. Social distrust can have a vicious cycle:

1. Someone acts aggressively toward me

2. I feel distrust in strangers and start to armor up so that I don’t get screwed and steamrolled in public interactions

3. I spend less time thinking about, listening to, and observing the needs of others around me

4. I act even more aggressively towards strangers in public interactions, because I’m thinking less about others

And now, I’ve ratcheted up the distrust, ever so slightly, but tangibly.

The natural response to this ratcheting of social distrust is to create more rules, regulations, and centralize power in institutions. The idea being, of course, that institutions can mediate day to day interactions between people so the ratcheting of social distrust has some guardrails put upon it. When social norms can’t regulate behavior, authority steps in.

The problem with institutional power, of course, is that it’s corruptible and undermines human agency and freedom. Ratcheting up institutional power has tradeoffs of its own.

—

Later during our journey home, we were waiting in another line. This time we were in a queue for processing at US Customs and Border patrol. This time, I witnessed something completely different.

A couple was coming through the line and they asked us:

Couple: Our connecting flight is boarding right now. I’m so sorry to ask this, but is it okay if we go ahead of you in line?

Us: Of course, we have much more time before our connecting flight boards. Go ahead.

Couple: [Proceeds ahead, and makes the same request to the party ahead of us].

Party ahead of us: Sorry, we’re in the same boat - our flight is boarding now. So we can’t let you cut ahead.

Couple: Okay, we totally understand.

The first interaction in line at the airplane bathroom made me feel like everyone out there was unreasonable and selfish. It undermined the trust I had in strangers.

This interaction in the customs line had the opposite effect, it left me hopeful and more trusting in strangers because everyone involved behaved considerately and reasonably.

First, the couple acknowledged the existence of a social norm and were sincerely sorry for asking us to cut the line. We were happy to break the norm since we were unaffected by a delay of an extra three minutes. And finally, when the couple ahead said no, they abided by the norm.

We were all observing, listening, and trying to help each other the best we could. In my head, I was relieved and I thought, “thank goodness not everyone’s an a**hole.

It seems to me that just as there’s a cycle that perpetuates distrust, there is also a cycle which perpetuates trust:

1. Listen and seek to understand others around you

2. Do something kind that helps them out without being self-destructive of your own needs

3. The person you were kind toward feels higher trust in strangers because of your kindness

4. The person you were kind to can now armor down ever so slightly and can listen for and observe the needs of others

And now, instead of a ratchet of distrust, we have a ratchet of more trust. Instead of being exhausting like distrust, this increase in trust is relieving and energy creating.

—

At the end of the day, I want to live in a free and trusting society. If there was to be one metric that I’m trying to bend the trajectory on in my vocational life - it’s trust. I want to live in a world that’s more trusting.

This desire to increase trust in society is why I care so much about applying customer experience practices to Government. Government can disrupt the cycle of distrust and start the flywheel of trust in a big way - and not just between citizens and government but across broader culture and society.

Imagine this: a government agency, say the National Parks Service, listens to its constituents and redesigns its digital experience. Now more and more people feel excited about visiting a National Park and are more able to easily book reservations and be prepared for a great trip into one of our nation’s natural treasures.

So now, park visitors have more trust in the National Park Service going into their trip and are more receptive to safety alerts and preservation requests from Park Rangers. This leads to a better trip for the visitor, a better ability for Rangers to maintain the park, and a higher likelihood of referral by visitors who have a great trip. This generates new visitors and adds momentum to the flywheel.

I’m a dataset of one, but this is exactly what happened for me and my family when we’ve interacted with the National Parks’ Service new digital experience. And there’s even some data from Bill Eggers and Deloitte that is consistent with this anecdote: CX is a strong predictor of citizens’ trust in government.

And now imagine if this sort of flywheel of trust took place across every single interaction we had with local, state, and federal government. Imagine the mental load, tension, and exhaustion that would be averted and the positive affect that might replace it.

It could be truly transformational, not just with what we believe about government, but what we believe about the trustworthiness of other citizens we interact with in public settings. If we believe our democratic government - by the people and for the people - is trustworthy, that will likely help us believe that “the people” themselves are also more trustworthy. After all, Government does shape more of our. daily interactions than probably any other institution, but Government also has an outsized role in mediating our interactions with others.

Government CX is a huge opportunity that we should pursue, not only because of the improvement to delivery of government service or the improvement of trust in government. Improvement to government CX at the local, state, and federal levels could also have spillover effects which increase social trust overall. No institution has the reach and intimate relationship with people to start the flywheel of trust like customer-centric government could, at least that I can see.

Photo by George Stackpole on Unsplash

Detroiter Kindness

Detroit has taken me in like no place I have ever lived.

Photo Credit: Unsplash @gerogia_vis

Having left Buffalo at age 5, I don’t remember much other than glimpses of my Kindergarten classroom, the nearby Tops grocery store, and the red-haired girl named Dina who lived next door - who was both my first friend and someone I will likely never hear of again.

Rochester was where I lived for most of my childhood, a well-to-do northern suburb of Detroit. It was a good place to grow up, but there were enough glares that I received in public - which I realize now were from a place of discomfort and skepticism, probably about race - to never allow that place to feel like one I could be from.

Ann Arbor was nice - lively, intellectual, and inclusive. People there were kind, even though I was a shrimpy college kid, and therefore loud and usually irritating to the locals.

Living there, something funny happened. The same, race-based, alienation I felt in Rochester made me feel exotic in Ann Arbor. It was as if the town was so oriented toward inclusion, people so willing to be kind, that my race felt extra salient.

That attitude of inclusivity that seemed to permeate the town was so generous, and I am grateful to have lived in place that was so midwestern, in the purest sense. But alas, Ann Arbor couldn’t feel like home for the same reason Disney World cannot: Ann Arbor is among the happiest of places, but it’s too magical - just beyond what feels real - to feel like I could actually be from there.

I never expected Detroit to be the place, the first place, to feel like home. And yet, here we are.

One of my favorite things to do while running is to wave. I wave at everyone I see. When I used to live nearer to the City center, I would go jogging, often ending up downtown. And no matter who it was I waved at - whether old, young, rich, poor, without a fixed address, or a young professional walking a dog - almost everyone waved back at me. This place, Detroit, I thought, was different.

When started working as in intern in City government, later joining the Police Department I was in the most diverse workforce I’d ever been part of, and not just on the basis of race. But also by age, professional experience, creed, sexual orientation, educational background, family origin, and likelihood to use profanity.

And yet, no matter whether I was talking to a career public servant, a political operative, a cop, a returned citizen, a pastor, a basketball coach, or an activist - people were cool with me. Citizens I met because of my job were cool with me. Everyone was cool with me. It wasn’t that people treated me in any special way - they were just cool with it.

It was precisely that I wasn’t special, that made the interactions I had feel so uncommon. For the first time in my life, I was just a guy doing a job. I was treated, just like a regular guy. If I was a decent guy, they were decent back. If I was respectful, I got it back. I was given the chance to just…be a guy doing a job. Detroit, I thought, is different.

When we moved into our neighborhood, I realized this Detroiter kindness wasn’t a coincidence or an unusual deference paid to me because I was a political appointee.

When Robyn and I walked down the street, first with our pup, and later with our sons, people would smile and wave back. Our neighbors, irrespective of our obvious demographic differences, actually wanted to know us. We would talk on the street, and everywhere we went, we got to be Neil and Robyn, that young couple up the street with the black dog and those three sons who were always rolling around on a stroller, tricycle, or scooter. This could be the last place I ever live, and that’d be nice, I thought. Seeing myself in this one place, for the rest of my days was different.

And then there was Church today, which reminded me of all this Detroit kindness and brought these memories about place back to the forefront of my mind in a surge.

Gesu is a Catholic Church of the Jesuit tradition. It’s a place where every week, during church announcements, any one who is a guest is invited to stand and be recognized. And the applause that follows is unfailingly sincere. I know many churches do this, but it just feels so sincere and never something that is just going through the motions.

In the pews there, I can be there and listen and pray. I don’t feel the searing eyes of the congregation, questioning why I’m there, when I don’t come forward to take communion. At that point in the service, when it’s time to give a sign of peace to others, people give me a sign of peace, warmly. It feels different.

There is an usher at the 8:00am Mass who is always at the door near where we usually sit. He is dressed well, usually with a brown overcoat, brown turtleneck, and a thin gold chain. He is older, but what I notice more is that he’s always smiling. At the end of mass today, he came over to say, “you have a beautiful family, such nice kids.”

“Thank you, we are blessed,” I said. And after a pause I added, with the slightest trepidation, “I’m Neil.”

“I’m Fitz. They call me Fitz. And this is my friend Walter.”

This type of interaction, genuinely kind and without any frills, pomp, or reservation, has only ever happened to me at Churches in Detroit. Detroit is different.

If you’ve never been here, I must admit that I don’t know quite how to describe Detroiter kindness. It’s genuine, but not from a place of bubbly energy or naïveté. It’s warm, but never given with waste or haste. It’s a no frills, meet-energy-with-energy, this is just how we do it, sort of kindness. It’s a kindness that seems like it can only be given by a person that’s lived in a City who has seen some things. It is a kindness that is not flashy and lavish, but is also not meek, and because of that it feels more sincere and is somewhat disarming. It’s a kindness that can only be earned, I think, not inherited.

Detroiter kindness is different.

I am so grateful for this place, and for it’s kindness. For many years I felt like a nomad in my own country, my identity caught between geography, ancestry, demeanor, and race. When someone asked me where I was from, I didn’t have an answer I actually felt comfortable saying or actually believed.

But now, I can say, “I’m from Detroit.” And it’s actually true. I actually feel it, and feel it in my bones. What a gift it has been for Detroit to have taken me in. What a blessing it is to finally be home.

Death is glue

There are so many issues and problems that we need our politics to alleviate. Everything from the economy, to health, to environment, to violence. So how do we organize it all, what do we do first?

To me, the most profound and impactful thing that will happen to any of us is death. Death is one of, or perhaps the only thing, we all truly have in common. We all grapple with it. We will all face it. Death is non-discriminatory in that way. Death binds us together. Death is glue.

If death is glue, I’ve wondered what a political framework that acknowledges and is informed by the profundity of death would be. To me, three principles emerge that could help our politics sharpen its focus on what matters most.

The first organizing principle is to prevent senseless death. A senseless death is one that does not have to happen, given what is and is not in our control as a species, right now. Death is inevitable and basically nobody wants to die, so let’s prevent (or at least delay) the deaths we can. So that means we should focus on these data, figure out which causes of death are truly senseless, and address all the underlying determinants of them.

Before we do anything else, lets prevent senseless death - whether it’s from war, from preventable disease, from gun violence, or something else.

The next principle is to prevent a senseless life. What is a senseless life? That’s a difficult, multi-faceted question. But I think the Gallup Global Emotions report has data that are onto something. They ask questions about positive or negative experiences and create an index from the answers - surveying on elements like whether someone is well rested, feels respected, or feels sadness. What we could do is understand the data, geography by geography, to understand why different populations feel like life is worth (or not worth) living. Then, we solve for the underlying determinants.

There are so many reasons that someone may feel a senseless life, these challenges are probably best understood locally or through the lens of different types of “citizen segments” like “young parents”, “the elderly”, “small business owners”, or “rural and agriculturally-focused”.

What’s great about these types of problems which vary from person to person, is that tools from the private-sector marketing discipline - like customer segmentation, consumer insights, consumer experience - are extremely well developed and equipped to make progress on understanding these “senseless life” challenges which affect different populations differently.

The last organizing principle for a politics informed by death is protecting our freedom to prepare for death. Death is so tremendously profound and difficult, we all try to prepare for it differently.

For some, we turn to our faith to cope. For others, we turn to science, philosophy, or self-expression. For others, still, we turn to a life of service. Many of us build our lives around a devotion to family, and that devotion and connection is what helps us prepare for death.

What we have in common, though, is that we all try to prepare for death in some way or another.

I don’t claim to know the single best way to prepare for death, which is why ensure sufficient freedom to allow everyone the choice in how they prepare for death is so important.

To be sure, there are problems with this political framework. Most obviously, controversial issues remain controversial. Take the death penalty for example. Is abolishing the death penalty an act of preventing senseless death or is it an act of enforcing the freedom to prepare for death? These sorts of tensions still remain.

Moroever, envisioning a politics centered around the idea that death is the most profound and binding experience there is, would require a citizenry that accepts death. It would take a culture that is courageous enough to talk about death. It would take all of us doing the hard work of trying to imagine how to minimize regrets on our own deathbed, when we are weakest and most vulnerable. That’s no walk in the park, especially in America where we sometimes seem allergic to talking about death, even slightly.

And yet, I think the adhesion death provides is still so compelling. Death give us some chance of finding common ground on society-level challenges. I want, so badly, to not die from preventable causes. I want, so badly, to live a worthy life rather than a senseless life. And finally, I want, so badly, to prepare for death so its cloud of fear and uncertainty is lined with at least some sense of peace and acceptance. Our shared interest in death and life gives even political adversaries some place of agreement to start a dialogue from.

And even outside of politics in the formal sense, I feel like I owe it to others to act in a way which is mindful of death and our shared struggles with it. As in, I feel like I owe it to you and my neighbor to help you avoid a senseless death. I feel like I owe it to you and my neighbor to avoid a senseless life. I feel like I owe it to you and my neighbor to give you the freedom and to help you prepare for death.

I think I owe it to you to be generous, compassionate, honest, kind and respectful to you to some reasonable degree, because we are all facing death. This shared mortality binds us and obligates something of me to you, whether it’s in the political realm or just in our day to day lives.

A politics that acknowledges and is informed by the profundity of death could be too confusing and volatile to even consider as a teneable framework for political thinking, let alone an electoral strategy. But it could nudge our politics and culture to be more honest, courageous, and compassionate.

Because death is glue.

Photo Credit: Unsplash @claybanks

How We Should Treat Aliens

How should I treat a glass of water? Here are a few gut reactions:

1. I should not shatter it senselessly on the floor. Effort and resources went into making the glass. Destroying it for no reason would be wasteful.

2. I should keep it clean and in good working order. That way, there’s no stress because it’s ready for use. There’s no need to inconvenience someone else with even a trivial amount of unnecessary suffering.

3. I should use it in a way that’s helpful. It would be exploitative, in a way, if I took a perfectly good glass and used it as a weapon. If it’s there, I might as well use it to quench thirst, or do something else positive with it. Even glasses are better used for noble purposes than ignoble ones.

4. If I’m thirsty, I should drink the water. After all, it’s here and it won’t be here for ever - life is short.

5. And finally, if someone else is thirsty, I should share what I have. After all, we’re all in this together, trying to survive in a lonely universe.

How should I treat an alien?

The thought experiment of the glass of water is interesting because I don’t know how the glass wants to be treated. I can’t communicate with the glass, so I don’t even know if it has preferences. It is after all, just a glass.

And because the glass doesn’t have any discernible preferences, all my suppositions on how to treat the glass are a reflection of my own intuitions about how other beings should be treated. The question is a revealing one, if one chooses to play along with the thought experiment, because I’m asking a question that’s usually reserved for sentient being about an inanimate object. I can more easily access my true, unbiased, preference because I’m thinking about how to treat a glass of water and not, say, my wife and children.

Helpfully, asking the question revealed some of my deep-seeded moral principles. Each of these intuitions are builds on one of the statements I made above:

1. Don’t be wasteful - energy, and resources are finite.

2. Be kind - other beings feel pain so it’s good not to inflict suffering unnecessarily.

3. Have good intentions - I have the chance to make the world better, using my talents for good purposes. The world can be cruel, so why not make it more tolerable for others.

4. Uncertainty matters - Sooner is better than later because we don’t know how much time we have left. If you have an opportunity, take it. The opportunity cost of time is high, and the future has a risk of not happening the way we want it to.

5. Cooperate if you can - we are all in this universe together, nobody can help us but each other. Life is precious, beautiful, and so rare in this universe, so we should try to keep it going even if it requires sacrifices.

Like a glass of water, if we were to come across an alien species, we would not know what their preferences were. But unlike a glass of water, the aliens might actually have preferences - presumably, the aliens wouldn’t be inanimate objects.

And let’s assume for a minute that we out to respect the moral preferences of aliens, though I acknowledge that whether or not to recognize the moral standing of aliens is a different question, which we may not answer affirmatively.

But let’s say we did.

How we should treat aliens (and how they might treat us)

What this thought experiment helps to reveal is that we have meta-constraints that shape our moral intuitions and in turn, affect our moral preferences.

It matters to our morality that resources and energy are finite. It matters to our morality that we feel mental and physical pain. It matters that the world is an imperfect, sometimes brutal, place. It matters that the future is uncertain. It matters that life is fragile and that for the entirety of our history we’ve never found it anywhere else. Our reality is shaped by these constraints and manifest in how we think about moral questions.

So, like many difficult questions I only have a probabilistic answer to the question of how we should treat aliens: I think it depends. If they face the same sorts of constraints we do, maybe we should treat them as we treat humans. If they face the same constraints we do - like finite resources, uncertainty, and the feeling of physical pain - maybe we could also expect them to treat us with a strangely familiar morality, that even feels human.

But what if? What if the aliens’ face no resource constraints? What if their life spans are nearly infinite? What if their predictive modeling of the future is nearly perfect? What if they know of life existing infinitely across the universe? If some of these “facts” we believe to be universal, are only earthly, it’s quite possible that the aliens’ moral framework is, pun intended, quite alien to our own.

Maybe we’ll encounter aliens 10,000 years or more from now, and maybe it’ll be next week. Who knows. I hope if you are a human from the far out future, relative to my existence in the 21st Century, I hope you find this primitive thought experiment helpful as you prepare to make first contact. More than anything, I’m trying to offer an approach to even contemplate the question of alien morality: one tack we can take is to look at the meta-constraints that affect us at the species and planetary level, and then see how the aliens’ constraints compare.

But for all us living now, in the year of our lord, two thousand twenty two, I think there’s still a takeaway. Thinking about how we should treat glasses of water and aliens provides a window into our own sense of right and wrong. Maybe we can use these same discerned principles to better understand other cultures and other periods of history. Do other cultures have different levels of scarcity or uncertainty, for example? Maybe that affects their culture’s moral attitudes, and we can use that insight to get along better.

If we’re lucky, doing this sort of comparative moral analysis will make the people and species we share this planet with feel a little less, well, alien, while we figure out who else is out there in the universe.

“Friends of friends are all friends”

“Friends of friends are all friends”

This is one of the enduring bits of wisdom my friend Wyman has taught me. And sure enough, at the friends’ night the evening before his wedding, we were, indeed, all friends.

This has been the case at the weddings and bachelor parties I’ve been to over the years. I get along swimmingly, without fail, with the friends of my closest friends. And the most fun I’ve had at weddings are usually preluded by an energizing, seemingly providential, friends night. This has been a pattern, not a coincidence.

I think the underlying cause of this is stories, and how we want to be part of stories that matter.

Weddings are great examples of stories that matter. Robyn and I still talk often about stories from our own wedding.

Like the bobbing poster sized cutouts of our heads that our friends Nick and Liz found and the heat it brought to an already sizzling dance floor. We remember the quick stop we had at Atwater brewery for post-ceremony photos, that our entire family showed up at, and the pints of Whango we had to chug on our way to our wedding reception. And I’ve learned to laugh about how my very best friends let me get locked in the church after our wedding rehearsal.

But just as often, we reminisce over the stories of other weddings we’ve attended, where we were just part of the supporting cast, rather than the protagonists.

We remember how we scurried across Northern California to attend a Bay Area and Tahoe wedding in the same weekend. We remember the picnic in a Greenville park and how we climbed a literal mountain for the marriage of Robyn’s closest childhood friend. We relive trips to places like Grand Rapids, Chicago, and Milwaukee and the adventures we’ve had with old friends we reconnected with at destinations across the country.

Weddings are more than just significant, however. They are also collective stories, where the narrative is made from the interwoven threads of an ensemble cast, rather than a single strand dominated by the actions of one person. The bride and groom may be the protagonists, but for a wedding the rest of the ensemble and the setting is just as important. That everyone can be part of the story is exactly the point.

All the best stories, I think, are collective, ensemble tales. The story of a wedding. The novel East of Eden. The story of my family. The story of America. The stories of scripture. The story of a championship athletic teams. The stories of social movements to expand rights and freedoms all across the world. The story of Marvel’s Avengers. The story of great American cities like Detroit, New York, and Chicago. The story of a marriage. The story of our marriage.

These stories are all made up of interwoven threads and an ensemble cast, and that’s what make them transcendent. Collective stories have archetypes and themes that everyone understands, and that’s what makes them powerful and magnetic.

I think the deep yearning to become part of a meaningful, transcendent, collective story is why friends of friends become friends at weddings. The yearning opens our hearts and minds to new experiences and brings out the truest and purest versions of ourselves.

But more broadly than that, collective stories also explain why we see people making seemingly irrational and painful sacrifices for something larger than themselves. The desire to be part of a collective story drives people to do everything from serve their country, commit to a faith, travel thousands of miles to be home for the holidays, or take on a cause that others think is lost.

Being part of a collective story is a very special type of human experience that brings a deep, grounded, and peace-giving joy. Giving someone the chance to be a part of a story like that is one of the greatest gifts that can be given.

We All React To Feeling Invisible

Most of the time I feel invisible.

This is mostly because of my three most salient social identities: Indian-American, Man, and Father.

Being Indian in America is like being in purgatory. On the one hand, most people assume I am a physician or in IT and I rarely feel racially profiled by the police, the courts, or other tentacles of the state. Most of the time, in most places, I don’t feel predisposed to racial slurs or ethnic violence. It’s not, hard, per se.

On the other hand, I’ve been told so many times “thanks for herding the cats” instead of “thank you for your leadership.” So many times, people have assumed my parents are stupid because of their accent or seem surprised that I like country music and hip-hop or that I married a white woman.

So many times, people at work have made me work harder and prove more than any of my counterparts for the same opportunities. And, there is no recognized constituency, politically speaking, for Indian-Americans because we’re a small percentage of the population and we’re disproportionally wealthy - I don’t get the sense that anybody feels like we need support. Being Indian is not, easy, per se, either.

I also feel like an outcast among men, because I never feel like I relate to “men.” My interests are different and would probably be considered feminine if anyone was keeping track. I’ve never been able to build muscle mass lifting weights and I don’t like violence, aggression, sarcasm, or sexual humor. I don’t want to play fantasy football or golf, nor do I want to.

I am also a father. And these days its en vouge to make hapless fathers into the butt of jokes. And, in the workplace fathers get no sympathy and have no champions because a lot of time, it seems, than men aren’t allowed to be championed - even dads trying to figure it out.

Yes, I feel invisible. But the truth is, I honestly believe that everyone feels invisible or treated unfairly - even white men - at least sometimes. And I think that’s true - I don’t think anyone is ever treated as fairly as they should be - even white men. We live in a country with low levels of trust so I think we should expect that everyone feels some degree of invisibility, too.

So in truth, we all have a choice to make - how will we react to our perceived invisibility?

There are four options.

I have thought about assimilating. For me, that usually means acting more like a white male, but for others assimilation might mean something different obviously. It’s just easier to be like everyone else. With assimilation it’s a tradeoff between invisibility and authenticity.

I have thought about just letting myself fade away and become more invisible. Not having a public life. Avoiding conflict. Just going through the motions, keeping to myself, and just riding out my days with close friends and family. Even if I’m invisible to the rest of the world, maybe there are a few dozen people who will see me for who I am. But, then, I will have lived an apathetic life. By letting myself become invisible, I would have to resign myself to not making the world a better place - because who can improve the culture we swim in if they don’t engage with it? With fading away, it’s a tradeoff between invisibility and contribution.

I have thought about aligning with a tribe. Maybe I lean more into attending the University of Michigan, a famous college. Maybe I do more “Indian Stuff” or join more “Indian people groups.” Or maybe, I just get more into professional sports and wear logo’d baseball caps more often.

But “aligning with a tribe” is basically a socially acceptable way of saying, “I’m going to join a gang.” The group identify of a “tribe” offers protection, just like a gang - it’s just social protection rather than physical. And the problem with being part of a gang iis that you usually have to be an enemy of a rival gang and prove loyalty to the group…somehow. With tribes, it’s a trade offs between invisibility and conflict.

Again, at some level, I think this is a choice we all face. How will we react to our perceived invisibility? Will we assimilate, fade away, or align with a tribe?

I can’t bring myself to do any of these things. I just can’t.

I’ve assimilated enough, already. I want to contribute rather than fade into the background. I don’t want to become less invisible at the cost of being an enemy of someone else. And so the implied fourth choice is “none of the above.” It is a long hard walk - that leaves me feeling, angry, overwhelmed, and lonely.

How will we react to our perceived invisibility? It’s choices like these that reveal true character and demonstrate its importance. There are few choices, too, I think, that are more difficult and more consequential.

When we are finally comfortable is when we need to dream bigger

We are in the waning days of Robyn’s third pregnancy. Our third son is so close to being here. As I write this on a Sunday, he’s due to meet us tomorrow. 

Strangely, I’ve awaited his arrival more anxiously than our previous two children, which I feel guilty about.

Looking back on when Robert was born, I suppose I was in a state of shock. I was grieving my father, still. And in addition to my struggle to grasp what it would mean to be a newly minted father, I was also working a demanding job with high stakes and high stress. And so when Robert came along, even though I wanted to devote myself fully to my new responsibilities, I was incapable of it. My head was two jumbled up.

And with Myles two years later, his arrival snuck up on me. I was 3 months into a new job and it was the middle of the Christmas season. We were planning my brother in law’s bachelor party. We already had one toddler who had just turned two. I was exhausted, physically, and mentally before Myles even arrived. I probably would’ve anticipated his arrival more, had my mental energy not been so depleted.

But this time it’s different. I have greater stability at work and have been sleeping, eating, and exercising like a responsible person instead of a young man holding onto his bachelor days. And the deep introspection brought on by the past two years of Covid-related anxiety, determination, and solitude have left me feeling an unexpected clarity about my life’s purpose.

What I feel guilty about is that I’ve had feelings of anxiety and longing for our third son’s arrival, an emotion I didn’t afford to Bo and Myles. For the first time, I feel that ache, desperate for or son to arrive. Why do I feel it this time, for the first time?

A few months ago, I wondered whether I had any dreams left. Life has been so good, even amidst the crisis of Covid-19. I met and married Robyn. We have a family. We have a home. We live comfortably and without fear of missing a meal. We are stable and healthy. We get to see our extended family, and learn through travel. Granted I don’t have expensive or far-reaching desires, but everything I’ve ever really wanted, I now have. Everything else good in my life was a bonus to be grateful for, I thought.

And yet, I’m not in a place of patience waiting for his due date. On the contrary, our third son has got my heart all flustered fluttering. He’s got me feeling unsatisfied again, which I thought I had gotten over. I thought I had gotten closer to the ever elusive mindset of joyful non attachment.

But it turns out, that’s absolutely false. I’m attached. I want him to get here. He needs to be here. Our family needs him to be complete. I have been awaiting him impatiently, asking Robyn about her contractions with sincere but anxious curiosity after every deep breath she takes.

Just 6 months ago, I was ready to call it and say that I didn’t really have any dreams left. But our unborn, unnamed, little boy has reminded me how dangerous it is to feel finished and past the phase in our life where we dream. He’s reminded me that we’re never done dreaming, nor should we ever be.

Because even if I am comfortable and happy, that’s not the same as being “done”. The big world around me, or even my little world under our roof is complete. There is more work to do. There is so much left to finish. We have so much left to dream.

Russia’s invasion of Ukraine was a jarring reminder of that this week.

I was just starting to think that everything was settling into place in the big world around us. With the waning of the Omicron variant, Covid-19 seemed to be in its last overture. Joblessness was starting to fall, wages and inflation starting to rise. Robyn and I have been growing steadily in our careers. Our children are healthy and growing into fine young men. The worst of winter, literally and figuratively, seemed to be over.

I thought that I could lay off the accelerator and coast a little, after the difficult season I thought we were coming out of. Things were going well. My garden was planted and the world was chilling the efff out, I thought, and now all I had to do was tend to my garden. I had 80% or more of my life’s dreams - I could focus on the remaining proportion leisurely. I could let it ride with the dreams I’ve already made real.

And then, Robyn’s due date crept closer. And I realized, the picture in our little world isn’t complete. There is more to plant in our garden. I want our son to get here, I thought. We have more dreams to realize. We’re not done yet, we have work to do in our own backyard. 

And with Russia invading Ukraine, it was a slap in the face reminding me there was a world outside our backyard that needed more and bigger dreams. 

And yes, not all of us need to flock to the realm of foreign politics. There is more dreaming and work to do in so many domains. In our neighborhood. For advancing literacy. For improving health. For creating art and music. For decarbonization. For restoring trust to our institutions. For ending gun violence. And yes, sadly, for preventing world wars.

This aching anxiety for our third son - just when I thought I could slow down on dreaming - has taught me something important. Even when we think we’ve achieved our dreams, there is so much left to dream for. When things are good and we are comfortable, is precisely when our world - whether our little world or the big world around us - needs us to keep dreaming the most.

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The Easiest Way to Become Popular

To me, it’s not so much that being popular great, it’s that being unpopular is usually terrible. To articulate why, I look to the greatest explanatory model for social dynamics there is: high school.

I’ve been on both sides of popularity in my school days. When I was unpopular, I was constantly stressing about girls, being harassed, being lonely, or missing out on having fun. When I was popular, I flourished. I had a lot more fun and it was a lot easier to just be myself and have energy when I was liked and not constantly feeling under siege. 

I get why people, myself included, will go to great lengths to avoid being unpopular. For me, it wasn’t that being popular was great, it was that being unpopular was much worse. 

And the simplest way to avoid being unpopular is to become popular. So how to be popular? Again, it’s informative to think about high school.

One road to popularity is to be the best at something, to have a niche. It’s easy to be at least somewhat popular when you have a lane - whether it’s academics, athletics, arts, or an extra-curricular activity. If you’re the best in the school at something or have a varsity letter on your jacket you earn the respect of your peers.

Another way is to have rich parents. Which I don’t actually mean flippantly; it’s not about being able to buy “friends”. But rather, if you have access to money, you don’t have to say no to fun stuff. You can go to the movies whenever someone’s going. You can take your friends to concerts and sports games, or host fun gatherings at your house with ping pong tables, nice food, and maybe even a pool. Money doesn’t buy friends, but it creates opportunities to have fun and make friends.

In my experience, character and leadership also matter. In high school, if you’re genuinely nice and can transcend the pettiness of the cafeteria or the hallway, people want to be around you. If you can rally people around a shared purpose - whether it’s a charity drive or social change, people want to be around you. If you can stand up for injustices or do something innovative, people want to be around you.

But those three strategies - being a star, being rich, or being a leader - are actually pretty challenging. The easiest way to be popular is to be aggressive.

We have likely all seen this play out, it’s basic in-group out-group stuff. We can be popular by talking crap about people behind their back or bullying other kids. By excluding others, we can build strong cohesion with our peeps (which makes us popular), albeit cheaply and darkly. Also, if the rest of the school knows you roll deep and are willing to be mean, most would prefer to stay out of your way instead of challenge your dominance.

The easiest way to be popular is to be aggressive. Sadly, it works almost every time.

And yes, maybe in high school the stakes aren’t as high because everyone’s awkwardly going through puberty, and everyone leaves in four years anyway. Everything’s made up and most of the time, the points don’t matter.

But these dynamics don’t stop in high school. I’ve seen them play out in every organization and company I’ve ever been a part of. And after high school, it’s not just that people try to become more popular, they try to become more powerful. The stakes and consequences get bigger and realer.

And yes, in the real world - whether it’s in the workplace, at church, or just socially - some people gain power by being a star. Or they gain power by being wealthy. And luckily, in some cases people gain popularity and power by leading people toward an inspiring, noble, shared purpose.

But damn, lots of people take the easy way. Like at work, people get aggressive at the water cooler by demeaning a project team, their boss, their direct reports, their peers, or the customer. Or in social settings, people gossip about the other people in their club, the congregation, the neighborhood, or even their extended family.

A lot of times, I think people intend to lead with integrity and do start with a noble purpose in mind, like: ending the patriarchy, saving the American dream, stopping racial injustice, or preserving freedom. And they inspire people and lead them to achieve something meaningful. And then they get popular, and then they get powerful. And it’s great, because you’re doing what you think is right and you’re popular, too.

But at some point the streak ends. And not everybody is a Dr. King or a Gandhi. Not everyone realizes they have to do the work of self-purification to stay true to their principles and integrity. And then that well-intentioned person devolves into aggression, and brings in all the chest-thumping, and the outrage, and the vitriol to stay popular. And they become a bully in the end, when all they wanted to do at the start was noble and virtuous.

The easiest way to be powerful is to be aggressive and it’s so easy to fall into unintentionally. This stuff starts in high school but for damn sure doesn’t end there.

A through-line of my writing and thinking is the concept of intentional choices. Some choices we make have huge consequences for ourselves, for others, and for the culture itself. These are the choices we should make intentionally, but it’s so easy not to. How to be popular is one of these unassumingly consequential choices.

I think we all want to avoid being unpopular and powerless (because it sucks). The choice we have is how. What path will we take to avoid unpopularity? What strategy will we use to become more popular?

Will we try to be a star and make a huge contribution to earn respect? Will we use our money to create amazing, memorable, experiences that bind us with others? Will we build a deep sense of purpose and fellowship by leading with integrity? Or will we make ourselves part of the in-crowd by making someone else an outcast?

The choice of how to be popular is one we should make intentionally.

When the pandemic ends, our generation has a choice to make

Our family had a nice run.

We made it through the peak of Omicron before the first member of our household tested positive for Covid-19, this weekend. Thankfully, we’re all fine so far. God willing, our nuclear family’s bout with Covid will pass in a few days and fall into the footnotes of our family’s history.

Ironically, the moment we saw the positive test, it felt like the beginning of the end of Covid-19, for our family at least. Assuming we get through this week without requiring hospitalization (which it seems like we will, fingers crossed), Robyn and I can breathe easier through the next few months as the pandemic hopefully transitions to an endemic. We’ll have gotten it and got through it. Our family is in the endgame. Thank goodness this didn’t all happen the week of Robyn’s due date.

Soon enough, the collective Covid endgame for our country and world will come, too. And when it does, I expect the narratives of what’s next to start forming. It’s what we do in contemporary human society: when crises end, we start to rewrite history.

It’s perhaps unnecessary to say something this obvious, but I don’t think the stories we’ll tell about the end of Covid will be along the lines of, “we just went back to the way things were.”

Our collective minds have changed; something inside us has snapped. We all went just went through an existentially-affective experience. Everyone has lost someone in some way. Some of our communities were ravaged. We all went through waves of lockdowns and uncertainty.

I don’t know about you, dear Reader, but I do not feel like the same person I was two years ago. Like, I feel like a very different person that I was two years ago - with different perspectives on family, work, gender equality, social policy, leadership, health, and public service.

And because we won’t just go back to the way things were, the question becomes - what will the story be? At the end of our collective reflection, what will the call to action be as we emerge from Covid-19? What narrative will be choose to accept and make real?

Speaking as a member of the millennial generation as I write these words in early 2022, the next 20-30 years are ours to lead. We’re at the age where our parents are retiring and we’re stepping in. And if the next 20-30 years are truly our turn to lead, what will our story be?

To contemplate questions with generational implications, I prefer to think in generational terms. The best judges of how we lead as a generation are not us, but our grandchildren and great-grandchildren.

So what I think about is what my children will say to their grandchildren about me. When Bo and Myles tell their grandchildren about how their father and his contemporaries acted between 2020 and 2050, what stories will they tell about us? As the true arbiters of our history, how will our grandchildren and great-grandchildren judge us?

I see two prevailing narratives, starting to form already. The one I think we all expect is the one typified by the big speech.

This is the story that begins with the President and other world leaders making a national address on television, ritualistically performing all the usual elements of pomp and circumstance: claiming victory, honoring the dead with semi-sincere words and and calculated phrases, and celebrating the front-line workers who carried the burden of the pandemic. In the final overtures of the speech that politician - whether Republican or Democrat - will play into our fears and darker memories of the pandemic, and vow: “Follow me, and I’ll make sure something like this never happens again.”

There will be a blue ribbon panel, scapegoats will be shamed and punished. There will be grand, short-sighted gestures implemented to help the nation feel like something will be different, whether or not they actually make things different. And then a few years will pass, the next crisis will emerge, and the same farce - muddle through crisis, posture and stoke fear, gloss over problems, and move on - will repeat.

I do not want that fear-based narrative to be how our grandchildren and great-grandchildren remember us.

The other prevailing narrative I see brewing already is that of enlightened self-awareness. It goes kind of like this.

First, there’s an awakening. Something shaken up in our heads because of the pandemic. We realize life is too short for jobs we hate and keeping up with the Joneses. We lean into our family life or our passions. We, as a generation, pursue our own dreams instead of everyone else’s. We become a generation, not of dreamers, but people who actually chased their dreams and poured everything into the relationships that meant the most to us. We become heroes because we stayed true to ourselves; the generation the finally broke the cycle and began the process of collective healing. The story is so intoxicating, and feels so familiar, doesn‘t it?

Lately though, I’ve worried about the slippery slope of that hero’s journey. If we all pursue our own dreams and build up our own tribes, where does that leave the community? Will we balkanize our culture even further? Will we put ourselves on a path of endless tribialization and greater disparity between those who have the surplus to “do their own thing” and those who don’t? Isn’t it so easy for this narrative to start as as a story of self-actualization but then end as a story of narcissism, self-indulgence, or elitism?

It seems innocuous if we individually pursue our own dreams and invest in relationships with our own loved ones. But what happens if we all narrow our focus to that of our own dreams, our own passions, our own families, and our own tribes? What will happen to the bonds that bind us? Is that a world we actually want to live in?

I sure as hell don’t want to be known as the generation who perpetuated a cycle of fear. But I don’t want to be the generation that turned so far inward that we lost the forest for the trees, either.

What I hope, is that our children and grandchildren remember the next 20-30 years as a time where our generation looked inward, and in addition to advancing own passions, families, and tribes, we also took responsibility for something bigger. 

What if in the next three decades we came out of this with an awakening, yes, but an awakening of honestly embracing reality. Where we really understood what happened, all the way down to the roots. Where we asked ourselves tough questions and accepted hard truths about our priorities, our institutions, and our sensibilities about right and wrong. 

And what if instead of pursuing quick fixes, we acted with more courage. What if we stopped putting band-aids on one big thing. Just one. Maybe it’s one issue like caregiver support or global access to vaccines. And we drew a line in the sand, and just said - this global vaccines thing is hard, but we’re going to figure this out. We’re not going to kick the can down the road any longer. We’re going to invest, and we’re going to do the right thing and do it in the right way.

And what if that one single act of courage, inspired another. And that inspired another. And another and another. What if instead of a cycle of fear, we ended up with a cycle of responsibility?

I know this is all annoyingly lofty and abstract, and probably a bit premature. But after every crisis comes a VE Day or a VJ Day or something like it. After every crisis comes a writing of history. After every globally significant event comes an inflection point, where the generation taking the handoff has to make a choice about what comes next.

For us as millennials, we’ve drawn the cards on this one. The end of the Covid-19 pandemic is right when it’s our time to take the handoff from our retiring parents, and step into the role of leading this world. It’s our time, our turn, and our burden.

When the Covid-19 endgame finally arrives, and our handoff moment is finally here, I don’t want to be swept up in it so badly that I can’t think clearly. I want to choose the narrative for the next 30 years with intention. 

And the only way to do that I can see is to start thinking about the handoff we’re about to take, right now.

And I hope the narrative we choose is not fear, nor narcissism. I hope the story we choose and the story we commit to write, in each of our respective domains, is that of courageous responsibility.

Trading emotional labor for freedom is well worth it

Something I think about a lot is what I want to say to my sons when I drop them off for school. According to Robyn, my father-in-law always used to say, “learn something new, do something special.” Even today, it’s clear that phrase left an enduring impression upon how Robyn interacts with the world.

Our words, especially the ones we repeat to our closest, matter.

I’m still refining my own watchwords for the boys. As it stands today, it’s something like “Be honest and kind.” To me, being a good person has two basic components: acting with integrity and character (be honest) and treating others with respect and openness (be kind).

One day, I expect Bo and Myles (and our third, still in the womb) to ask me why. Why does being a good person matter? Why should I be honest? Why should I be kind?

There are two obvious answers to this question: faith and family.

Every spiritual tradition I’ve come across has some invocation of character and kindness. As a theist myself, this is justification enough. And, on both sides of our family character and kindness matter. It is how Robyn and I were both raised; integrity and respect are a family tradition. It’s just what we do because it’s the right thing to do and it’s what we’ve always done. Again, as a family-oriented person, this guidance is self-justifying.

The problem is, that’s not good enough. My sons aren’t compelled to be men of God, nor are they compelled to honor the norms of our family. Faith and family may not be good enough reasons for them to be honest and kind. They deserve a better argument.

Here’s my best shot so far:

When humans live in society, there is conflict. This is because we have diversity and we are not perfect - we act in ways which hurt others, intentionally and unintentionally.

We aspire to resolve this conflict peacefully, without violence. To this end, we have chosen to live in a democratic society. In democratic societies, we make rules (laws) and seat a government to administer and enforce those rules (institutions). Institutions are our solution to mediate conflict and violence.

Institutions, by necessity, are a concentration of power, which creates a power asymmetry between citizens and the institutions that govern the society. To prevent abuse of power by the institution we create even more laws about how the government should act and what it can and cannot do (oversight, institutional design).

Our choice to moderate conflict through institutions creates a trade off: we must give up money and freedom.

Institutions aren’t cheap, it costs money to run an institution, so we trade some of our money (taxes) for the benefits institutions provide (welfare). Institutions also wield power and the rules they enforce circumscribe what we can and cannot do, we also trade some of our self-determination (freedom) for the welfare the institutions provide.

So we really have 3 options if we live in a democratic society and conflict increases (which is likely to occur as diversity increases): we can move elsewhere, increase the scope of our institutions by sacrificing money and freedom, or live with increased conflict and violence.

I pass HARD on each of these options.

First, I prefer democracy to any other alternatives available. Second, I don’t want to live in a society with more conflict or violence. And finally, given the choice, I’d want to keep more of my money and increase my freedoms, not reduce either.

Which brings me to the crux. There is a fourth option: reduce the need for institutions at all.

If we have less conflict to begin with, the demand for institutions lessens rather than increases. To have less conflict, we have to treat each other better and more fairly. Put another way, we have to increase our character and our kindness and be better people. If we are better people, we have less conflict and violence. If we have less conflict and violence, we might even be able to decrease the scope of our institutions, or at least keep their scope constant.

To be sure this is a also trade-off, because character and kindness costs emotional labor. It’s not free, people don’t just snap their fingers and become better toward each other. Each of us has to do the work.

But I’m very willing to trade emotional labor for freedom. To me, it’s a much better deal than trading away our money and freedom because we need to increase the scope of institutions to moderate conflict and violence.

This is why, boys, if you are reading this I tell you that I love you, and some version of “be honest and kind” at school drop off. It’s because it’s sacred duty we all must fulfill to live in a free and peaceful society.

This is why honesty and kindness matters.

When men dream bigger

As a man in America, I feel like I operate in a bit of a no-man’s land between the cultures of men and women.

On the one hand, there’s the culture of men. It’s the culture of ambition, being the king of the hill, and dominating others. It’s the culture predicated on the notion of “might makes right.” Some people call it patriarchy, some call it locker room culture, some call it toxic masculinity. 

I don’t really care to call it anything, I just know that I am alienated by it. I’m not particularly “macho”. I tried to fake it for awhile when I was younger, but as time passed I’ve realized that I don’t want to partake in that particular culture that groups of men tend to devolve into. Even though I often feel like I have to fit that mold of a man to be respected and rewarded for my efforts, especially in professional settings, I don’t want to be like “one of the guys.”

At the same time, the community of women is not a haven for me either - I don’t fit in there, even though it’s fairly inclusive and I’d like to. 

But even though I feel solidarity with thinkers and organizations like Brene Brown, Melinda Gates, the US Women’s National Team, Mary Barra, Michele Obama, and Reese Witherspoon’s Book club - and if I’m being honest, look to them as role models - I just never feel quite like I can belong there, even if the issue is my own mindset. For example, if I participate in something that’s by-women, for women (like a Women’s Leadership Development group event at work) I personally feel like I must participate as an advocate / ally, rather than as a beneficiary - even though I feel alienated by the patriarchy and limited by the glass ceiling, too. Even if it’s in my own head, I just can’t be part of that tribe.

Between those two spaces is where I feel like I operate - I don’t want to be part of the dominant men’s culture, but don’t feel like I belong in cultures by women, and for women, either. That place of invisibility is my no-man’s land. I don’t have any empirical evidence of this yet, but my intuition is that a growing number of us men feel like we are in this invisible, voiceless, no-man’s land too. That bothers me.

—

I can think of two ways to make this no-man’s land into a place that feels more like home.

The first path I can think of is diversity. I’ve noticed that when I’m among a diverse group of men (in any and every sense of the word) the dominant male culture feels tempered. It’s like the pressure to compete is off if the dudes around you aren’t even trying to fill the same niche you are. 

I think my closest high-school guy-friends are a good example of this dynamic. We run the gamut of professions, life experiences, politics, religiosity and interests. Between us we have: a corporate drone (me), a bar manager, a federal public servant, a software developer, a quant, a show-businesses tech, and a priest. We cover three different races, most of the political spectrum, and live in four different states now. 

When we’re together, I feel almost none of that dominant male culture. We have no reason do anything but celebrate and support each other because we’re not trying to be the king of the same hill.

The other path out of this no-man’s land (that I can think of, at least) is dreaming bigger. 

I was lucky to get to know one of the OGs of Detroit - I’ll call him Mr. B here, when I was working for the Detroit Police Department. He was one of our close community partners, and he would often speak at community events associated with the gang violence prevention program I worked on. He had endless energy, motivation, and wisdom. One of his ideas that I’ll never forget is that, “it’s a dangerous thing when a man stops dreaming.” I’ve reflected on this idea for years now.

If we, as men, dreamed bigger and more generously I feel like we might be able to create a different culture for ourselves. Because when you are dreaming of bigger things that raise up ourselves, our communities, and our world - we realize that the same-old hill we’ve been trying to become a king of, is small-minded. When we set our sights on a compelling vision that’s generous, virtuous, and benefits others we have a reason to stop thinking about one-upping other people and trying to get to the top of that same imaginary, one-dimensional hill. The dream expands our horizons and gives us the chance to transcend our our personal egos. 

When we, as men, dream bigger, we have better things to do than be assholes that behave aggressively and try to dominate others - because any time that’s not spent on reaching that big, difficult dream is wasted. It’s just a whole different dynamic when we’re dreaming big (assuming that dream is not selfish or ego-driven) because instead of fighting over the same hill, we realize that the world is a big place, there are hills for all of us, and that we can help each other on the climb.

For me at least, the challenge of a big dream gives me a reason to break the boundaries and chains of the culture I’m in and an implied permission to create a new culture. Which is why I think (and hope) it’s a path out of this no-man’s land.

I feel this tension and alienation from the dominant male culture damn near every day of my life. It’s grueling and exhausting. Some days I want to just give up and let myself fade into that dominant male culture. But I just can’t. We just can’t. We will get out of this no-man’s land if we stick with it.

A choking son; My brother’s keeper

I knew it was only a matter of time until one of our sons had a real choking scare. And it finally happened yesterday, when one of our boys put a quarter into his mouth, playfully, but then couldn’t breathe.

It was while I was cooking breakfast. The boys and I were in the kitchen and I was turning some hash browns over in a cast iron pan. And my back was turned to them for maybe 10 or 15 seconds. When I turned to check back, he was doing the sort of quiet, gasping head bob when you’re trying to dislodge something in the throat.

I struck his upper back sharply once. Then twice. And the quarter - and I’ll remember it forever, it was one of those state quarters for Idaho - popped out. And just like that, in another few seconds, it was over. My son and I melted into each other, him in shock, me trying to be stoic and calm, even though I was coming back from a feeling of free-fall inside.

It was the shortest worst moment of my life. I was about the same age when I choked on a hard candy lifesaver and I remember it vividly, still. He and I will both remember this, forever, I think. I woke up from sleep last night and couldn’t stop replaying it in my head for 30 minutes straight, until I tried reimagining us taking that quarter between both our palms, while on our knees intertwined in the kitchen, using magical energy to make it disappear away.

—

The scariest part of choking is that it literally makes someone helpless. As in, the act of choking makes it impossible to shout for help, and therefore makes one help-less. To even notice someone is choking you have to be very close to them, any more than a few yards away, literally or figuratively, and you can’t see or hear their signals.

I knew this day would come, someday. So when I’m on duty with the kids, I don’t like being away from them for any measurable period of time. Even if I’m immersed in something, like cooking breakfast, I always have one eye and one ear in their direction. Because I knew this day would come, and knowing it would has haunted me since our first son was born.

The scariest part of someone choking is that it makes them helpless. To notice someone is choking you have to be around to notice them. That’s all I’ve been thinking about for the past day straight.

And it has led me to reflect more broadly. Who am I choosing to notice? It is just my wife and kids? Is it my family and close friends? What about my neighbors? What if I, literally or figuratively, saw someone choking and help-less at a park or while out shopping? Would I notice them? Who am I noticing? Who am I choosing not to notice?

This whole experience of choking - both living through my son’s scare and reliving my own - has got me thinking about my relationship with the world outside myself. And I think this idea of noticing rhymes with the spirt of the phrase “I am my brother’s keeper.” Who we choose to notice is our brother or sister, someone we don’t cannot be. Who we choose to notice matters. Who I am choosing to notice and not notice matters.

There’s a chasm between who I ought to  notice, who I choose to notice, and who I actually notice. It’s humbling and intimidating to think how big that chasm might be.

This chasm, it seems, is one way to represent the challenge of trying to be a good person, day to day, in the trenches of real life. Who am I choosing to notice and not notice is an indicting, messy, moral question. But it’s one, I think, worth walking toward, with intention into the unknown, instead of running away from.

The essential role of aunts and uncles

I have come to appreciate aunts and uncles more lately, because now I see the effect that they have on our sons. 

I am just in awe of how loved the boys feel by their aunts and uncles, whether they are blood-relatives or just close friends that care about our children as if they were blood family. And the love of an aunt or uncle is different than what we can give them, it’s something more generous perhaps. It’s as if the boys know, “you are not my parents, but you care about me and love me for who I am anyway, and that makes me feel safe and valued.”

Seeing the special love of aunts and uncles in the lives of our boys, has reminded me of my own aunts and uncles. I never could put words to it before, but I feel that same special, freely given, unconditional love from them. Thinking about it in retrospect, the love and support of my aunts and uncles has been a stabilizing force in my life.

I remember when my car broke down on the way into New York after college - miles away from the George Washington Bridge - and my Masi and Massasahib and extended family rescued me from a shady mechanic shop in the middle of North Jersey. 

Or when my uncles in India deliberately ripped on American domestic policy to get a rise out of me and make sure I had some fire and fight in me. Or all our family friends who subtly reminded me I was a good kid in the middle of high school, by letting me sit and listen and hang out while they talked about scientific discovery, foreign affairs, or literature.

Or when Robyn’s aunts and uncles pulled me in and made me feel like part of the family, even from the very first family dinner I met them at by telling me stories and asking me questions. And they showed up at my father’s funeral as if they had known me my entire life.

I think what’s special about the love of aunts and uncles is that it’s redundant, affirming, and honest. It builds stability and resilience because it’s not the primary, day-in-day out sort of relationship you lean on. But it’s there, waiting to catch you, and to pick you up. And at times, it’s only an aunt or uncle who can really sit you down and get you out of the muck because they are able to have unconditional love but also enough distance and objectivity to call it like they see it.

It’s this combination of redundancy, affirmation, and honesty that makes aunts and uncles so important for a family’s culture. Theirs is a moderating influence that kicks in when things are going wrong.

And the more I think of it, the more I believe that every organization and community needs people who play the role of an aunt or uncle to thrive. In a company, for example, “aunts and uncles” are the people who take an active interest in you and give you advice, but don’t manage you directly. I can think of dozens of people who have been that sort of guide from afar, for me or others. When you mentor and develop others for whom you aren’t directly responsible, it’s such a gift to the culture of the company.

The same dynamic exists in a city. There are plenty of people who don’t have formal responsibilities over something but raise people up anyway. It could be neighbors who aren’t a block captain, but throw parties on their block and keep an eye out for neighborhood kids. It could be successful business owners who give advice behind the scenes to those coming up, outside of the auspices of business incubators and mentor programs.  It could be the elderly couple in the church parish who invite newlywed couples to have dinner once or twice a year and help to nurture them through the ebbs and flows of marriage. These little acts are gifts that build the culture of a City and make the community more resilient. Which, it seems, is exactly like what aunts and uncles do.

I organize my life around three pillars - being a husband, father, and citizen. But what I’m realizing is that “uncle” is a really important role that fits within this framework, that I want to be intentional about - despite how invisible that role may be.

Kitchen Table Entrepreneurship

I have been trying my damndest this year to not give into the “that’s 2020” mentality. This whole year, I’ve been operating with a mantra of “get up off the mat, get up off the mat, get up off the mat.”

And let me start with honesty: I’ve failed on many fronts.

I didn’t finish this book, I shouted a lot at my sons, and attended church less, even though it was easier than before - to name a few ways I’ve failed.

But I’m encouraged. At the beginning of the year, I thought basically everyone but me had given up on 2020, as if it made you one of the cool kids to talk about how much 2020 sucked. 

But this week, after taking a breath, it hit me how many people hadn’t given up on 2020, and were just going about their lives, quietly, but with tremendous courage and persistence.

In retrospect, I’ve seen an explosion of what I’d call “kitchen table entrepreneurship.”

By this, I don’t mean the venture-backed startups that develop software or some lifestyle product. Though I’m sure that’s continued.

I mean the ideas that were born around kitchen tables, in WhatsApp threads, or on Zoom calls by regular folks just trying to find a way to make things better for the people around them.

Like my sister-in-law who proclaimed it to be “Pajama Christmas” this year, rolled with three onsies to our family get together, and found a way for us to do a family social-distanced wine tasting after virtual church, complete with tasting scorecards to make up for the fact we couldn’t safely do our normal traditions.

Or the public servants in Detroit who just figured out how to rapidly build out drive-through Covid testing within days and weeks of the pandemic starting, put in protocols almost literally overnight to prevent the spread of Covid within DPD and DFD, launched a virtual concert of Detroit artists to help people stay sane, or delivered thousands of laptops to schoolchildren that didn’t have remote learning capabilities.

Or my wife, who’s been charging with some of her colleagues on legit, sincere Diversity and Inclusion programs and a Caregiver support group. She’s too humble to make noise about it, but she and her colleagues are doing really innovative work to change their particular workplace and improving the lives of their colleagues.

Or there are so many people who have figured out how to get their elderly neighbors groceries, or shovel their sidewalks, or get things like neighborhood storm drain cleanings coordinated even though some folks in the neighborhood barely knew how to send an email before this thing started, let alone join a Zoom call.

Or just today, I was able to use my Meijer App like a mobile cash register to scan my items as I shopped - minimizing time in the store and contacts with frontline employees.

Or our local businesses on Livernois, just turning on a dime to find ways to stay in business and operate safely. Narrow Way, our local coffee shop, is really efficient now, has used technology and new offerings to make their customer experience even better than it was before, and even though I’ve been in a mask, they still found a way to know me by name and make me feel respected and welcomed.

And even people who’ve had relative after relative get sick or pass away - I’ve heard so many stories of how they’re finding ways to get through, or continue to help others, or just keep doing what they do.

These are just examples from my own life, but they seem to be illustrative examples of people just making things better where they are, without a lot of money or a lot of fanfare. They’re just doing it.

Maybe this has always been happening and I haven’t noticed it as much. Either way, I think this kitchen table entrepreneurship is worth celebrating.

As I’ve reflected on these stories of kitchen table entrepreneurship, there has been one lesson that’s struck me most.

During this year, the entrepreneurship I’ve seen has all been on things that are important. Like, I haven’t seen stupid or totally self-indulgent or narcissistic apps, products, and services emerge from this situation. Those are getting less buzz at least.

The kitchen table entrepreneurship I’ve seen has addressed problems that matter. People are finding ways to make things better in material ways for the people around them. They’re not doing this stuff to get a pat on the back, get in the paper, or hustle someone out of a dollar. They’re doing it because it matters for the people around them: their families, friends, employees, neighbors, and customers.

And the lesson for me has been relearning a simple but wise idea: focus on what matters. That’s when hard stuff gets done, and new ideas emerge from unlikely places - when the outcome matters.

In that expression - focus on what matters - I’ve always leaned into the focus part. If I just focus more, I can live out my intentions, I thought.

But I’ve learned this year, that it might be wiser to lean in the the “what matters” part of that expression. Is what we’re trying to do really, really important? If not, why are we even doing it?

The lesson of kitchen table entrepreneurship, for me at least, has been to dig deeper for why something matters. If we can find things that matter, the focus part seems to mostly take care of itself.

Seeing all this entrepreneurial activity emerge from kitchen tables all across the country has been truly inspiring to me. And more importantly, it has been a great reminder that we get up off the mat if and when something truly matters.

Preventing violence and madness, through abundance, strong institutions, and goodness

If we live in a community, rather than isolated in the woods fending for ourselves, conflict is inevitable. We are all imperfect humans, after all.

And in my mind that leads me to suggest one, bedrock aspiration that we all must have to live in a community: the conflicts we can’t avoid are settled without violence and a dissolution into madness.

But how?

To do that, I think we must create three supra-public goods: abundance, strong institutions, and goodness.

Abundance is important because it creates surplus. Surplus is important because it prevents us from squabbling over the fundamental resources we need to survive and have a life beyond mere subsistence. It also creates the space for generosity, culture, scholarship, art, and human flourishing.

Strong institutions are important because they create norms. Norms are important because they provide guardrails to ensure nobody behaves so peculiarly that they cause widespread and unbridled harm. Norms are also important because they provide accepted processes for mediating conflict when it inevitably happens.

Goodness is important because it creates trust. Trust is important because it prevents conflict in the first place. When people are good to each other, they give each other the benefit of the doubt and are more likely to let things slide or work out an issue, rather than skipping straight to punching their lights out. Trust is also nice because it reduces the need for concentrated bodies of power to enforce the norms laid out by institutions.

The big eureka moment for me is that we really need to grow in all three areas simultaneously. One or even two of this three-legged stool is enough.

A society without abundance is starving and fragile. A society without strong institutions can’t ever grow in size or manage the challenges of diversity. A society without goodness is lonely and without meaning.

To live in a society that resolves conflict without violence or dissolving into madness, these are the three things we - whether that “we” is us individually, our friends and families, or the formal organization we are part of - must all be trying to bring into the world: abundance, strong institutions, and goodness.

And again, we need all three. Not even two are enough to create a world where our children’s dreams are borne from joy and the convictions of their own souls, rather than from pain and our lesser-than-honorable impulses.

Your Dada's American Dream

It is time I told you boys the story of how we came to America.

Your Dada was the first of our Indian family to arrive here, by way of Ottawa and Chicago. But similar to the histories of many immigrants, his story doesn't begin in North America, it begins on the shores of a distant land, halfway across the world.

Bombay is a city on the sea. I have never been there, but I have heard of its vista many times. Your Dada loved the sea, although I'm not sure whether he's always loved the water or if he began to love it because he moved to Bombay. Which is not where our family is from, by the way - we are not Mumbaikars, ancestrally - but it is where the tale of our family coming to America begins.

Your Dada was at university for engineering there. He was in a hallway, probably on his way to some class, and a forgotten piece of paper was strewn across the floor ahead of him. This paper, at least from the way he told me the story, made quite an impression on him. As it turns out, the paper was a list, of colleges and universities in the United States and Canada that offered scholarships for foreign students.

And the idea to leave India in search of a better life, was probably a seed in his head before this moment. But this forgotten piece of paper is what caused that seed to take root, strongly, in his mind.

Your Anil Dada was a longtime friend of my Papa. They went to school and college together. And Anil Dada once told me that Papa's nickname among his school friends was Ghoda. It's the hindi word for horse. And that's what your Dada was, a work horse. Once that paper came across his path, and that idea of a scholarship rooted in his mind, it was only a matter of time before he got here.

And despite your Dada facing extraordinarily difficult circumstances, here we are.

If you could ask him yourself about why he came here, as I have tried to, he'd tell you that he came here "for a better life." I've thought many years about what he meant. It's a haunting thing to wonder - about what drives your father - because it is after all, an inevitable part of what drives his sons.

When he said a better life, I think he meant prosperity. And part of that means wealth. But prosperity - in the way I think your Dada meant it, and the way I mean it here in this letter - is not only wealth. It is much more than that.

Prosperity is thriving. It is reaching the height of our potential as human beings. Prosperity is creating surplus, and then having the honor of spreading it humbly and generously to others. Prosperity is what’s beyond the essentials needed to have our physical bodies survive - it is the jewels of knowledge, culture, art, virtue, and the audacity to dream of a better life. For ourselves, yes, but more importantly for ourselves and others.

In America, prosperity is intervening to end a world war. It is vaccines and splicing the gene. It is going to the moon and brokering peace on earth. It is bringing children out of hunger and into love. It is the freedom to think beyond our daily bread and our tired and our poor. It is seeking to understand the mysteries of our universe.

American prosperity, I believe, is so much bigger than riches and spoils. American prosperity is the idea of creating the surplus we need so that we can then set our sights higher: on challenging the injustices of the present and enriching the future we may never ourselves benefit from, but others might. This unique notion of American prosperity - a prosperity that is for ourselves and others is what I think your Dada thought of when he contemplated a better life. A dream he ventured across the ocean and into an unknown land to be part of.

Because in America we are not just handed a brush and asked to paint something, we as a people, are driven to create the canvas on which others, namely our children, can paint. In America, we are called not just to be the consumers of prosperity, but to also be its producers.

Prosperity for ourselves and others.

I tell you all this because yesterday was an interesting day.

Yesterday, Vice President Joe Biden and Sen. Kamala Harris became the President and Vice President-elect of the United States, our country.

This is what your Dadi said to me in a text message last night:

Me: Did you watch Biden’s speech?
Dadi: Yes. Biden & Harris both speech was outstanding. I am happy. First time in my life I enjoyed president results.
Me: It’s crazy how much of a difference it feels because our VP is half Indian. It feels like we belong here now.
Dadi: Yes beta. You, Bo & Myles will touch the sky in this country. I see that. Papa’s dream will come true.

This week, 74 Million Americans asked someone who looks like you, and who looks like me, and who looks like mommy to serve the nation. 74 Million.

But why I tell you both this is not because I want to emphasize that some barrier has been broken and a glass ceiling has been shattered, though it has. I want to tell you what that ceiling shattering means.

It would be easy for us to feel today that this ceiling shattering is an opportunity for us individually to grow and thrive and become more prosperous, because an invisible barrier is now gone. That the broken ceiling is for us.

That is not the lesson of today.

The lesson of the day is that there is no more doubt that we belong here, and that does provide us more opportunity. But there are no more excuses to be made out of not belonging, either. We can no longer claim to feel that we don't belong and let it be a reason we don't contribute.

The lesson of today - with the shattered glass of broken ceilings - is that we have an invitation and obligation to live out the broad, ever expanding notion of American prosperity - a dream your Dada risked everything for - not just for ourselves, but for ourselves and others.