We must create important jobs
Everyone on the team deserves an opportunity to be respected.
As Robert and I left the campground sink after washing the dishes, he was a little disappointed. He wanted to carry what he thought was more important: the 8L sack of potable water we’d use all day at our campsite, rather than the washbasin full of dishes.
I thought back to a lesson I learned at Student Council camp in high school: all jobs on the team are important.
At camp, years ago, one of our exercises was a simulation of a manufacturing process—we had to replicate a design, transport parts, and rebuild the design to spec in a different room. I felt unimportant as the truck driver—all I did was follow orders, wait around, and move parts from one room to another.
But my camp counselor reminded me during our debrief, “Could the team have built the design without you driving the truck?” I learned one of the most important lessons in leadership: if it needs to be done, the job is important. And no matter what the job is, the person who does it should be treated with the same high level of respect as everyone else on the team.
That’s what I told Robert: it’s okay that the sack of water was too heavy for you to carry. You’ll be stronger someday. But carrying those dishes? We need those dishes too, and I appreciate you carrying them. You’re doing an important job.
Over the years, as I’ve taken on more leadership roles, the lesson I learned at camp has deepened. It’s not just about recognizing that all jobs are important and treating everyone with respect, regardless of status. It’s also about ensuring that everyone has a role that truly matters.
Too many people in too many organizations have jobs that underutilize their capabilities, sometimes in ways that are almost insulting. Generally, if someone is good enough to be hired, they want to contribute meaningfully. Not everyone aspires to senior roles, but almost everyone wants their job to be impactful, not bullshit.
Unfortunately, some leaders seem to think that their team members should figure out what’s important on their own—they can’t be bothered to help those with less power craft meaningful roles.
I don’t live by that standard. If we have more authority and status than someone else, we need to help them find and fulfill an important job. We need to create opportunities for others to be respected. Sure, it’s a two-way street, but more of that responsibility lies with those of us who have more authority.
One of the most impactful things we can do as leaders is to actively help others create roles that matter. When we create opportunities for everyone to contribute meaningfully, we not only respect them—we elevate the entire team.
We must create important jobs.
Legacy Beyond Life: Introducing the Centennial Obituary Exercise
We can clarify the life we want to have, if we imagine the ripple effect we hope to have long after we’ve gone, to people we’ve never met.
Warren Buffett and others use a technique called the 'reverse obituary.' You write the obituary you want and then work backwards to make it happen. It's a simple yet impactful way to explore our inner world, and I recommend everyone tries it. Have you ever engaged in a reflection exercise like this? What did you discover about yourself?
Introducing the Centennial Obituary
I've been experimenting with a twist on this idea, called the 'Centennial Obituary.' Here's the concept. Even if you’re not a theist, humor me.
Picture this: It's 100-150 years after your death, and you're in God's office. He tells you:
'Neil, it's been over a century since you left Earth and your physical body. All those you loved, and who loved you, have since joined us here. You've listened to the stories of their lives. During your lifetime, you had aspirations to contribute to the world and hoped your actions would create a lasting impact, long after your passing.
[God gestures towards a screen on the wall, which reveals itself].
On this screen, you can see the long-term impact of your life. But there's a catch: You can only see results in three areas. Which three do you pick?'
In the next section, I’ll share my three areas to illustrate how the exercise works. But before I do, give this a think: which three areas would you pick?
Personal Reflections on the Exercise
This exercise is fascinating because it encourages us to think about something bigger than our immediate lives. The way the question is framed forces us to consider what truly matters to us—those things we deem significant enough to influence, even well beyond our own lifetimes and immediate personal connections.
If asked, I would probably respond to God with something like this:
'First, I always hoped that by focusing on reflection and figuring out how to help others explore their inner world, the world would become more thoughtful, compassionate, and courageous. If I was good enough at this, I figured the people I influence might also influence and teach others, fostering a ripple effect of understanding and acceptance. Did my choices help this ripple effect to happen?
Second, I was deeply invested in helping those around me to fully realize their talents and potential. I believed that by leading in organizations in innovative ways, and sharing new approaches to run organizations, these leadership behaviors and systems would proliferate. Consequently, more people would find themselves in environments where they could truly thrive, unlocking their full potential. Did my efforts contribute to this change?
Lastly, I wanted America, particularly Detroit and the State of Michigan, to be places characterized by increased trust. The data which showed declining social trust and faith in government were always devastating to me. I aimed to improve how government served citizens in the hope that it would restore people's trust in institutions and, ultimately, in each other. This, I believed, was crucial for Americans to experience true freedom. Did my actions contribute to this goal?'
Conclusion: A Broader Perspective on Life's Impact
In conclusion, the key distinction between the reverse obituary and the Centennial Obituary lies in the time horizon. The reverse obituary concludes at our death—it's ultimately a measure of our lives. The Centennial Obituary, on the other hand, propels our thinking well beyond our death and the lifetimes of those we hold dearest. This shift in perspective liberates us to envision a broader impact. At the same time, being limited to three domains compels us to become highly specific.
Both the reverse obituary and the Centennial Obituary have their unique places in our toolkit for reflection. The reverse obituary is best for contemplating our lives and the influence we have on those closest to us. The Centennial Obituary, conversely, is ideal for determining the subtle yet intentional ripples we wish to create, hopeful that their effects will resonate long after we're gone.
Both methods differ, and both are valuable exercises in their own right. I encourage you to spend some time today thinking about your own Centennial Obituary - this exercise was very illuminating for me. What three areas of long-term impact would you choose to see? Please do share your thoughts in the comments. I would love to hear about the ripples you hope to make.
The Art of Spotting Bullshit: A Guide for the Impact-minded Professional
Sniffing out bullshit is a priceless skill.
If we’re type of people who care about making a positive contribution - for those we’re serving, for our enterprises, and society - it’s important to sniff out bullshitters so we can surround ourselves with people committed to and capable of making a difference.
Why? Because to make an actual impact I need to surround myself with people who actually are able to accomplish something (and be that type of person myself) rather than people who are all smoke and mirrors. Bullshitters may initially impress with their confidence and eloquence, but ultimately, they leave you facing the consequences alone. So if we want to increase our chances at making an impact for those we’re serving we have to do something simple, but often challenging: avoid bullshitters.
But the problem with a good bullshitter is that they’re good at bullshitting. Moreover, many capable people aren’t good at promoting themselves - precisely because they spend most of their time solving problems and helping people rather than bullshitting.
When you’re in the trenches with someone, day after day, it becomes easier to tell whether they’re a bullshitter or not. But we often have to decide whether to hire someone, promote them, work for them, or partner with them without being in the trenches with them first.
And so sniffing out bullshitters is actually a really important skill. So if you’re the sort of person who cares more about making a contribution than you do about promoting yourself this post is an invitation to you. How do you sniff out a bullshitter?
To get us started, here are some of the techniques that I’ve experimented with over the years:
Ask them, “Can you walk me through it from start to finish, in detail?”
Listen for jargon and corporate-isms which don’t have actual meaning. If someone can only speak in code and with overused corporate cliches, it usually means they don’t know what they’re actually talking about.
Look at how individual contributors - especially someone’s non-managerial direct reports - talk about them. If they can’t tell you specifically why someone is capable, they probably aren’t. People who work on the front lines directly with products or customers have the most reliable radars for detecting bullshitters.
Ask them, “can you tell me what aspects of that accomplishment were luck and which were the result of intentional decisions?” I haven’t asked this question in an interview yet, but I want to. Even bullshitters can accomplish things if they’re lucky - but probably can’t fake intention if no intention ever existed.
Look for complex slides with lots of words or highly complex and ambigious objective statements. People who are able to explain complex things simply have done the work to hold an opinion.
Look for a track record of bouncing around. Bullshitters can’t stick with a job for more than 2 years because once people realize they are bullshitters they know it’ll be easy for them to be laid-off or fired. Anyone can fake it in a job for a year or two. Of course, there are exceptions, especially when the person in front of you has a non-traditional background or extenuating personal circumstances.
Do they gossip? If you don’t have anything more productive to say, spinning stories about others is an effective sleight of hand to distract people from one’s own lack of vision, intellect, or leadership.
These are just some tells I’ve seen as a pattern over the years. What has helped you detect bullshitters?
In closing, I’d like to be fair to a close cousin of bullshitters: storytellers. Storytellers root in the truth and aim to serve collective goals through the narratives they share. Bullshitters in my experience are quite the opposite - I’ve found them to be narcissists who care more about themselves than others.
Telling stories is really important in organizational life because stories help us do things like: make meaning of our work, motivate us to act, and learn from past mistakes. Story tellers matter because telling stories is an essential part of making an impact. The difference is subtle, but important: story telling moves a team or constituency forward, bullshitting only moves an individual person into positions of higher status and authority. Bullshitting is hype without substance, storytelling is substance.
I hope I’m not a bullshitter, I suppose I don’t know that for sure (after all, I do spend a lot of time writing and talking). I do know, though, that I don’t want to be. And I do know that bullshitters often get ahead and get a lot of credit, at least for awhile. And I do know, finally, that I want to leave this world better than I found it.
I figured that by putting a bat signal out on how to suss out bullshitters, we can more easily get the ourselves and others in a better position to make a contribution and at least make it less likely we accidentally hire, partner with, or work for a bullshitter.
I've shared my strategies, but I'm always learning. What are your tried-and-true methods for identifying bullshitters? Share in the comments below.
Breaking Free of the Daily Grind (It’s hard)
How do I get out of just thinking about my own success and affluence?
Imagine with me.
Imagine that we have achieved individual success, measured by status and extrinsic rewards. We have reached the pinnacle of our careers, prospered, and provided for our families, as well as our immediate circle of acquaintances and charitable organizations. We have established ourselves in our community. Just picture it; we've "crushed" it.
Also, envision these triumphs extending to our community as a whole. Visualize our community thriving, adorned with fine restaurants and a vibrant cultural scene. Imagine that we enjoy a wealth of amenities and a high quality of life in our surroundings.
From an outsider's perspective, we've achieved what the American dream is often portrayed as: individual and communal comfort and affluence. The mere thought of it fills me with a sense of contentment.
—
Recently, I've been pondering this question: What could potentially tarnish the allure of this comfort and affluence? What circumstances, if true, would make me feel as though I hadn't truly lived it the right way? What are the underlying indicators that need to hold true for me to believe our affluence isn't tainted in some manner?
To me, these questions serve as a means to comprehend: "What do I care about that’s bigger than me? Than us?"
Here are my five responses. Success and affluence will only truly feel worthwhile if...
Murders are rare. Murders epitomize the degree of connection and harmony within our society. If murder persists, it implies the existence of conflict, suffering, pain, and anger. For me, genuine success hinges on the rarity of murders.
Suicides are rare. Suicides reflect how connected and in harmony we are with ourselves. When suicides occur, it signifies loneliness, despair, hopelessness, and profound sadness. Authentic success, to me, necessitates the rarity of suicides.
Everyone is literate. The ability to read and write holds transformative power. Literacy is indispensable for personal growth, connecting with others, securing a decent livelihood, and realizing one's personal aspirations. High illiteracy rates indicate that there are individuals who may never develop sufficiently to thrive. True success, in my view, requires universal literacy.
We can play outside. The great outdoors, in all its forms, holds a special place in my heart. Whether it's a soccer field, a serene lake, a city's greenway, or a majestic national park, I find joy in simply being there and breathing in the fresh air. I firmly believe that both children and adults need the joy of outdoor play in their lives. True success, for me, means the ability to play outside.
I've done right by others. Have I genuinely achieved success if I've done it at the expense of others? If I've been a toxic colleague or an absent father, a neglectful husband or a selfish neighbor? If I've taken advantage of people I had influence over or been dishonest merely to get ahead? Real success, in my eyes, necessitates doing right by others.
—
There are moments when I find myself excessively preoccupied with my own comfort and affluence. If you're still reading, you might have experienced this too. I sometimes dwell too much on things like career advancements, our next home improvement project, or ways to simplify our daily routine. Reflecting on such matters isn't inherently wrong; comfort and affluence, in my book, aren't immoral. But at times, it becomes excessive, and I become too self-absorbed.
In these moments, I inevitably arrive at this fundamental question: "Why am I here?"
These five aspects – murder, suicide, literacy, outdoor recreation, and ethical treatment of others – happen to be the indicators that connect to what I value beyond my individual life. What you hold dear, something bigger than yourself, is likely to differ, and it should.
I find it crucial, yet challenging, to shift my perspective away from being consumed by thoughts of my own life, particularly given how much energy we expend just to navigate each week. Lately, the prompt, "All this success and affluence will feel worth it if...," has helped me refocus on something larger than myself. If you, too, aim to anchor yourself to a purpose greater than personal gain, I hope this thought exercise proves beneficial to you.
Photo by Zachary Keimig on Unsplash
Leadership in the Era of AI
When it comes to the impact of Generative AI on leadership, the sky's the limit. Let's dream BIG.
Just as the invention of the wheel revolutionized transportation and societies thousands of years ago, we might actually stand on the brink of a new era. One where generative AI, like ChatGPT, could transform our way of life and our economy. The potential impact of AI on human societies remains uncharted, yet it could prove to be as significant as the wheel, if not more so.
Let's delve into this analogy. If you were tasked to move dirt from one place to another, initially, you would use a shovel, moving one shovelful at a time. Then, the wheel gets invented. This innovation gives birth to the wheelbarrow—a simple bucket placed atop a wheel—enabling you to carry 10 or 15 shovelfuls at once, and even transport dirt beyond your yard.
But, as we know, the wheel didn't stop at wheelbarrows. It set the stage for a myriad of transportation advancements from horse-drawn buggies, automobiles, semi-trucks, to trains. Now, we can move dirt by the millions of shovelfuls across thousands of miles. This monumental shift took thousands of years, but the exponential impact of the wheel on humanity is undeniable.
Like the wheel, generative AI could be a foundational invention. Already, people are starting to build wheelbarrow-like applications on top of generative AI, with small but impactful use cases emerging seemingly every day: like in computer programming, songwriting, or medical diagnosis.
This is only the beginning, much like the initial advent of the wheelbarrow. Just as the wheelbarrow was a precursor to larger transportation modes, these initial applications of generative AI mark the start of much more profound implications in various domains.
One area in particular where I'm excited to see this potential unfold is leadership. As we stand on the brink of this new era, we find ourselves transitioning from a leadership style that can only influence what we touch, constrained by our own time. Many of us live "meeting to meeting", unable to manage a team of more than 7-10 people directly. Even good systems can only help so much in exceeding linear growth in team performance.
However, with the advent of generative AI, we're embarking on a new journey, akin to moving from the shovel to the wheelbarrow. Tools like ChatGPT can serve as our new 'wheel', helping us leverage our leadership abilities. In my own experiments, I've seen some promising beginnings:
A project manager can use ChatGPT to create a project charter that scopes out a new project outside their primary domain of expertise. This can be done at a higher quality and in one quarter or one tenth of the usual time.
A product manager can transcribe a meeting and use ChatGPT to create user stories for an agile backlog. They could also quickly develop or refine a product vision, roadmap, and OKRs for annual planning—achieving higher quality in a fraction of the time.
A people leader can use ChatGPT as a coach to improve their ability to lead a team, relying on the tool as an executive coach to boost their people leadership skills faster and more cost-effectively than was possible before.
These are merely the wheelbarrow-phase applications of generative AI applied to leadership. Now, let's imagine the potential for '18-wheeler' level impact. Given the pace of AI development, it's plausible that this kind of 100x or 1000x impact on leadership could be realized in mere decades, or possibly even years:
Imagine a project manager using AI to manage hundreds of geographically distributed teams across the globe, all working on life-saving interventions like installing mosquito nets or sanitation systems. If an AI assistant could automatically communicate with teams by monitoring their communications, asking for updates, and creating risk-alleviating recommendations for a human to review, a project manager could focus on solving only the most complex problems, instead of 'herding cats.'
Consider a product manager who could ingest data on product usage and customer feedback. The AI could not only assist with administrative work like drafting user stories, but also identify the highest-value problems to solve for customers, brainstorm technical solutions leading to breakthrough features, create low-fidelity digital prototypes for user testing, and even actively participate in a sprint retrospective with ideas on how to improve team velocity.
Envision a people leader who could help their teams set up their own personal AI coaches. These AI coaches could observe team members and provide them with direct, unbiased feedback on their performance in real time. If all performance data were anonymized and aggregated, a company could identify strategies for improving the enterprise’s management systems and match every person people to the projects and tasks they can thrive, and are best suited for, and actually enjoy.
Nobody has invented this future, yet. But the potential is there. What if we could increase the return on investment in leadership not by 2x or 5x, but by 50x or 100x? What if the quality of leadership, across all sectors, was 50 to 100 times better than it is today?
We should be dreaming big. It's uncertain whether generative AI will be as impactful as the wheel, but imagining the possibilities is the first step towards making them a reality.
Generative AI holds the potential to revolutionize not only computer programming but also leadership. Such a revolutionary improvement in leadership could lead to a drastically improved world.
When it comes to the impact of Generative AI on leadership, the sky's the limit. Let's dream BIG.
Photo by Ēriks Irmejs on Unsplash
Overcoming Ivy League rejection, finally
Overcoming the weight of Ivy League rejection, I discovered that the key to success and self-worth lies in embracing our own unique paths.
I was rejected by the Ivy League on three separate occasions. Twice while applying for undergraduate studies and once for grad school. The best I could manage was getting on the waitlist of one public policy school.
The Ivies were not my dream or my “league”, per se, but the league everyone, it seemed, wanted me to be in. Everyone around me implicitly signaled that Ivy League admission was the symbol of being elite and on a trajectory of success and respect. I don’t think I could've had an independent thought about the matter because the aura of the Ivy League was so insidious and pervasively woven into my psyche while I was growing up. Everyone else put their faith in the Ivy League, so I did too.
Ever since, it has been the source of whatever inferiority complex I have. I believe I am dumber than other people because I didn’t get into an Ivy League school. I thought I had to catch up, prove myself, and show everyone that I’m elite, too.
In a way, the Ivy League mythology is probably true. Extremely talented and capable people gain admission into Ivy League schools. And if I had too, I assume my career would’ve been easier and simpler. My “network” would have probably been more powerful and able to open stubborn doors. More people would’ve probably been knocking on my door, instead of the other way around.
And perhaps more importantly, I would’ve believed in myself more. It would’ve been a self-fulfilling cycle. If I had been admitted to the Ivy League, I would’ve believed that I was somebody. And because I believed that, I would’ve spent all that time I was insecure and engaging in negative self-talk actually being somebody. All the times I told myself stories about how I was too down-to-earth to go to the Ivy League, I could’ve been making a contribution.
The biggest trap of all this was not whether or not I got into an Ivy League school, but that I spent so much time in my life thinking about it, questioning what I was, and wondering what might’ve been. What a waste of time and energy.
What I realize now is that life and career are instances of product-market fit. Being able to make an impactful contribution is not just a matter of being talented but a matter of applying one's talents in the most impactful way. That is what I envy so much about Ivy Leaguers; nobody seems to tell them what they should do and what they should be. They seem like they have more mental freedom to just go in the direction they want, without too much questioning.
Even me, going to a relatively elite public university twice, people signal to me what I should be and what I should do all the time. They think they can fit me into the mold they want me to be. They think they can force me into their narrative. That’s what it feels like anyway.
Maybe none of this is true. Maybe nothing would’ve been different had I gotten into Harvard, Columbia, or any other Ivy League school. But putting this all on paper is proving to me that the mythology of the Ivy League has been in my head, rent-free, for a long time. I’ve been waiting for someone to validate my intellect, talent, and capability for so long.
—
The West Wing is probably my favorite television show of all time. I was turned onto it by Lee, who was one of my managers and role models when I was a consultant at Deloitte.
The funny part is that Lee was Canadian, and I figured if someone who wasn’t even born in the US was undeterred in his enthusiasm for a show dramatizing the American presidency, I would probably like it too.
One of my favorite moments of the show is the scene where the Chief of Staff, Leo McGarry, talks with the President and outlines a new strategy for the administration: “Let Bartlet be Bartlet.”
I think that's the lesson here: all of us need to find that moment when we find our footing. We should stop trying to be someone we're not. We need to accept that we should focus on being who we are, instead of obsessing over Ivy League admission, promotions, or awards.
I think we all need that moment when we realize we can embrace our individuality, whether it's "Let Tambe be Tambe," "Let Paul be Paul," "Let Detroit be Detroit," "Let Smith be Smith," or any other iteration that our identity requires.
This whole time, I've been depending on the Ivy League to give me permission to be myself. This whole time, I've been dangling my feet out, hoping for my choices to be validated by someone else.
The greatest lesson in all this has nothing to do with the Ivy League. The lesson here is that we need to create this moment where we grant ourselves permission to be ourselves.
In my case, the turning point came when a role model at work told me about his circuitous path and how he embraced it, reminding himself that sometimes "you've got to bet on yourself."
Maybe we can't will ourselves, completely on our own, to grant self-permission for self-authorship. It's okay and expected to need help, support, and encouragement. But I don't think we need an institution to "pick" us, either. I never needed the Ivy League to "Let Tambe be Tambe," though maybe that would've sped up the process. All I needed, and all that I think any of us need, is someone to remind us that the choice to grant ourselves permission is one that we're allowed to make.
The path is ours to walk if we're willing to claim it as our own.
Leadership as artistry
If we explore as artists do and introspect as artists do, we can practice leadership as artistry.
In a second, I’m going to suggest that leadership can be considered artistry. But first, what is an artist?
I’ve been thinking non-stop about this take from the comedian, writer, and producer Hasan Minhaj.
Here’s a clip (link to Instagram Reel) from his appearance on the Colin and Samir podcast (heads up: there’s some profane language in the clip). Here’s a key blurb:
It’s artistry vs. the algorithm…An artist is someone who has something in their head or their heart that they gotta SAY. And they want to get it out - that’s an artist. I have to get this out into the world. You’ve got a short film? Let’s show it in the park TONIGHT.
I love this framing: an artist has something to say. They have a point of view that they have to share out into the world.
And then there’s the algorithm. Serving the algorithm is not expressing a point of view, it’s putting something out based on whether other people will like it. Whether other people will click it. Whether other people will buy it. You’re not serving up a point of view, you’re serving up something that optimizes some variable.
Like Minaj says in the clip, I’m not trying to be disparaging about living by the algorithm or pejorative. Choosing artistry over the algorithm (or vice versa) isn’t necessarily better…but it is a choice.
Is leadership artistry? I know it can be, because I’ve seen leaders communicating a point of view through their leadership. I’ve seen leaders who have something in their heart that they’ve got to say. A recent example I’ve encountered is Alan Mullaly’s interview (he’s a former Boeing and Ford CEO) on The Knowledge Project podcast.
The entire interview is worth listening to, but I’d summarize Mullaly’s point of view on leadership with his phrase “love by design.” It’s clear that his whole worldview on leadership - from the language he uses, to his framework of key ideas, to the management operating system he uses to manage the process of leading a team - all come down to loving and serving others.
Mullaly has a point of view, that he needs to communicate. He’s an artist. His medium just happens to be leadership.
I’ve found that many successful leaders I’ve observed also express a unique, personal, cohesive point of view through their leadership.
Like a colleague of mine who’s one of the founders of Joybird furniture: his point of view, which I learned within an hour of meeting him, is to create growth - for people, for enterprises, and for customers.
Or there’s Reese Witherspoon, whose entrepreneurship founding Hello Sunshine centers around the importance of telling stories that celebrate women and puts them at the center of the story.
Or there’s former Joint Chiefs Chairman and Secretary of State Colin Powell whose point of view centers on solving problems and taking care of people. When I was an intern at the State Department, I heard personal tales from my colleagues about Secretary Powell embodying this through behaviors like eating in the canteen with everybody else or personally seeking out the families of personnel who died or were injured in action and finding ways to help them.
Of course, the alternative to leadership as artistry is leadership by algorithm.
We can do what makes the most money with the lowest risk. We can do what optimizes for a social metric. We can do what gets us promoted the fastest. We can copy the generic management system we learn in graduate school. Whatever variable we choose, there’s there’s a leadership algorithm to optimize for it.
Leadership by algorithm is a legitimate choice, and maybe even the right one for the circumstances. And just like on social media, playing to the algorithm works if you do it well enough.
But like Minhaj opined in the clip above - leadership by algorithm may work well, I just don’t want to live like that.
In my experience and study of organizations and leaders for the past 25 years, algorithmic leadership has consequences I’m not willing accept.
Just like social media, algorithmic leadership leads to “inflammatory content” like when ego-maniacal leaders develop cult followings with their extreme tactics.
Just like social media, algorithmic leadership leads to “content mediocrity” - like when the leadership quality of the entire cadre of listless middle-level managers in the world seems to mirror the endless supply of mediocre cat videos on the internet.
Leadership by algorithm can work, but it has consequences.
Behavior Is communication
The hard part, as is usually the case, is the “how.” How do we actually do this? How do we actually develop a point of view that we can express through how we lead?
Robyn, my wife, recently shared a concept she learned during her training to become a high school teacher: behavior is communication. In the education (or parenting) context, the lesson is simple: when kids are acting out, they’re actually trying to say something that they aren’t capable of expressing in words. Their behavior is communication.
If we want to think of our leadership as artistry, we can apply the same lesson. Our behaviors - when we’re trying to lead a team or make a positive contribution - say something. The beliefs we have in our hearts are represented in how we act. Our point of view is reflected in how we operate.
Just like artists can express a point of view with their scripts, paintings, or music - we can express a point of view with how we behave in the organizational world.
If we want to think of our leadership as artistry with a point of view, we first have to explore and try new things. We have to listen and observe. We have to hone the fundamentals of our craft - like communicating, being authentic, delegating, and more. And then, we have to reflect, and do deep introspection about what we’ve experienced and form a point of view.
That practice of introspection can take many forms, but I think this question is as good as any to start: when I try to behave in a context of leadership and organizations, what am I trying to say? What am I trying to communicate, from deep within my heart, through my behavior?
If we explore as artists do and introspect as artists do, we can practice leadership as artistry.
Photo Credit: Unsplash @timmossholder
We Need To Understand Our Superpowers
We need to take the time to understand our superpowers, as individuals or as an organization, so we have the best chance to create surplus.
Surplus is created when something is more valuable than it costs in resources. Creating surplus is one of the keys to peace and prosperity.
Surplus ultimately comes from asymmetry. Asymmetry, briefly put, is when we have something in a disproportionately valuable quantity, relative to the average. This assymetry gives us leverage to make a disproportionally impactful contribution, and that creates surplus.
Let’s take the example of a baker, though this framework could apply to public service or family life. Some asymmetries, unfortunately, have a darker side.
Asymmetry of…
…capability is having the knowledge or skills to do something that others can’t (e.g., making sourdough bread vs. regular wheat).
…information gives the ability to make better decisions than others (e.g., knowing who sells the highest quality wheat at the best price).
…trust is having the integrity and reputation that creates loyalty and collaboration (e.g., 30 years of consistency prevents a customer from trying the latest fad from a competitor).
…leadership is the ability to build a team and utilize talent in a way that creates something larger than it’s parts (e.g., building a team that creates the best cafe in town).
…relationships create opportunities that others cannot replicate (e.g., my best customers introduce me to their brother who want to carry my bread in their network of 100 grocery stores).
…empathy is having the deep understanding of customers and their problems, which lead to innovations (e.g., slicing bread instead of selling it whole).
…capital is having the assets to scale that others can’t match (e.g., I have the money to buy machines which let me grind wheat into flour, reducing costs and increasing freshness).
…power is the ability to bend the rules in my favor (e.g., I get the city council to ban imports of bread into our town).
…status is having the cultural cachet to gain incremental influence without having to create any additional value (e.g., I’m a man so people might take me more seriously).
We need to understand our superpowers
So one of the most valuable things we can do in organizational life is knowing the superpowers which give us assymetry and doing something special with them. We need to take the time to understand our superpowers, as individuals or as an organization, so we have the best chance to create surplus.
And once we have surplus - whether in the form of time, energy, trust, profit, or other resources - we can do something with it. We can turn it into leisure or we can reinvest it in ourselves, our families, our communities, and our planet.
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Addendum for the management / strategy nerds out there: To put a finer point on this, we also need to understand how asymmetries are changing. For example, capital is easier to access (or less critical) than it was before. For example, I don’t know how to write HTML nor do I have any specialized servers that help me run this website. Squarespace does that for me for a small fee every month. So access to capital assets and capabilities is less asymmetric than 25 years ago, at least in the domain of web publishing.
As the world changes, so does the landscape of asymmetries, which is why we often have to reinvent ourselves.
There’s a great podcast episode on The Knowledge Project where the guest, Kunal Shah, has a brief interlude on information asymmetry. Was definitely an inspiration for this post.
Source: Miguel Bruna on Unsplash
When we are finally comfortable is when we need to dream bigger
My son has managed to teach me a lesson before he was even born - we can’t stop dreaming.
We are in the waning days of Robyn’s third pregnancy. Our third son is so close to being here. As I write this on a Sunday, he’s due to meet us tomorrow.
Strangely, I’ve awaited his arrival more anxiously than our previous two children, which I feel guilty about.
Looking back on when Robert was born, I suppose I was in a state of shock. I was grieving my father, still. And in addition to my struggle to grasp what it would mean to be a newly minted father, I was also working a demanding job with high stakes and high stress. And so when Robert came along, even though I wanted to devote myself fully to my new responsibilities, I was incapable of it. My head was two jumbled up.
And with Myles two years later, his arrival snuck up on me. I was 3 months into a new job and it was the middle of the Christmas season. We were planning my brother in law’s bachelor party. We already had one toddler who had just turned two. I was exhausted, physically, and mentally before Myles even arrived. I probably would’ve anticipated his arrival more, had my mental energy not been so depleted.
But this time it’s different. I have greater stability at work and have been sleeping, eating, and exercising like a responsible person instead of a young man holding onto his bachelor days. And the deep introspection brought on by the past two years of Covid-related anxiety, determination, and solitude have left me feeling an unexpected clarity about my life’s purpose.
What I feel guilty about is that I’ve had feelings of anxiety and longing for our third son’s arrival, an emotion I didn’t afford to Bo and Myles. For the first time, I feel that ache, desperate for or son to arrive. Why do I feel it this time, for the first time?
A few months ago, I wondered whether I had any dreams left. Life has been so good, even amidst the crisis of Covid-19. I met and married Robyn. We have a family. We have a home. We live comfortably and without fear of missing a meal. We are stable and healthy. We get to see our extended family, and learn through travel. Granted I don’t have expensive or far-reaching desires, but everything I’ve ever really wanted, I now have. Everything else good in my life was a bonus to be grateful for, I thought.
And yet, I’m not in a place of patience waiting for his due date. On the contrary, our third son has got my heart all flustered fluttering. He’s got me feeling unsatisfied again, which I thought I had gotten over. I thought I had gotten closer to the ever elusive mindset of joyful non attachment.
But it turns out, that’s absolutely false. I’m attached. I want him to get here. He needs to be here. Our family needs him to be complete. I have been awaiting him impatiently, asking Robyn about her contractions with sincere but anxious curiosity after every deep breath she takes.
Just 6 months ago, I was ready to call it and say that I didn’t really have any dreams left. But our unborn, unnamed, little boy has reminded me how dangerous it is to feel finished and past the phase in our life where we dream. He’s reminded me that we’re never done dreaming, nor should we ever be.
Because even if I am comfortable and happy, that’s not the same as being “done”. The big world around me, or even my little world under our roof is complete. There is more work to do. There is so much left to finish. We have so much left to dream.
Russia’s invasion of Ukraine was a jarring reminder of that this week.
I was just starting to think that everything was settling into place in the big world around us. With the waning of the Omicron variant, Covid-19 seemed to be in its last overture. Joblessness was starting to fall, wages and inflation starting to rise. Robyn and I have been growing steadily in our careers. Our children are healthy and growing into fine young men. The worst of winter, literally and figuratively, seemed to be over.
I thought that I could lay off the accelerator and coast a little, after the difficult season I thought we were coming out of. Things were going well. My garden was planted and the world was chilling the efff out, I thought, and now all I had to do was tend to my garden. I had 80% or more of my life’s dreams - I could focus on the remaining proportion leisurely. I could let it ride with the dreams I’ve already made real.
And then, Robyn’s due date crept closer. And I realized, the picture in our little world isn’t complete. There is more to plant in our garden. I want our son to get here, I thought. We have more dreams to realize. We’re not done yet, we have work to do in our own backyard.
And with Russia invading Ukraine, it was a slap in the face reminding me there was a world outside our backyard that needed more and bigger dreams.
And yes, not all of us need to flock to the realm of foreign politics. There is more dreaming and work to do in so many domains. In our neighborhood. For advancing literacy. For improving health. For creating art and music. For decarbonization. For restoring trust to our institutions. For ending gun violence. And yes, sadly, for preventing world wars.
This aching anxiety for our third son - just when I thought I could slow down on dreaming - has taught me something important. Even when we think we’ve achieved our dreams, there is so much left to dream for. When things are good and we are comfortable, is precisely when our world - whether our little world or the big world around us - needs us to keep dreaming the most.
The fear of wasting our talent; living a happy but unremarkable life
The funny thing is, I still feel this dread, even though every day I have bubbles, and even overflows, with joy.
This, decidedly, the life I chose and I wanted. “Family first” is our mantra and “It’s a good life, babe” is our refrain. We have a fairly simple life that’s fun, and fulfilling. And joyous. And meaningful. Our days, admittedly, are remarkable mostly because of their consistency.
Our kids waddle into our room, wearing their pajamas of course, at about 6 AM on most days. Robyn and I work our jobs. If it’s a school day, we go through our morning routine with the kids and “do drop off” as a family. If it’s a “home day” we all move a little slower as I prep for the work day and Robyn prepares herself for a day with the kids - mixing in walks with Riley, swim lessons, doctors appointments, snacks, and other modest mischief and adventure throughout the day.
What anchors our day, on most days, is a free-flowing sequence of cooking dinner while the kids play, followed by a family dinner, dessert, tooth-brushing, potty, pajamas, two stories, and a lullaby before tucking them in.
Our nights and weekends waltz and sashay with different versions of roughly the same activities. We do whatever remainder of work we haven’t crunched through during the day, which luckily isn’t as pervasive, urgent, or stinging as when we both worked in public service. We have chores that never seem quite finished - dishes for me, laundry for Robyn. In the rare instance we watch television, it’s either a British detective drama like Endeavour, or a music competition like The Voice or The Masked Singer.
If it’s a weekend, our chores remain but are different (groceries don’t buy themselves, yet, at least). Our excursions outside are a little longer and a little more like a sauntering ramble than the focused, brisk walk Robyn and I take with Riley at lunchtime when we’re both working from home.
And then there are the weekend’s mix-ins. We take Bo to soccer practice and try to go to church and participate in civic and cultural life as best we can. We do our best to see our family once a weekend and nurture friendships with our small group of close ties, our neighbors, or extended family. We both steal away an hour of exercise, as many times we can.
I try to write and chip in to the efforts of the neighborhood association and Robyn tries to explore her budding interest in photography, plans trips, and tries to support the other young moms she knows through small but deliberate acts of kindness.
The moment of the week I relish most, probably, is a short window between 8 and 10pm Friday nights. That’s the one part of the week where Robyn and I are most likely to be able to spend together, doing nothing but enjoy each other’s company. This, again, is remarkable only because of the consistency of our activity - we watch a show perhaps, open up a bottle of wine, fire up the power recline feature of our La-Z-Boy love seat, and or listen to some light music while absorbing and reflecting on the last week of our life. It is the time of week, I feel most comfortable.
This is our life. And as I said, it would otherwise be unremarkable if not for its consistency. Because it truly is unglamous, and seriously is not for everyone. Plenty of people would probably go bonkers under our roof, as we would under theirs.
But for us it works. Because as consistently unremarkable our daily grind is, the moments of laughter, joy, love, and gleefully, willing suffering & sacrifice - the moments we live for - are consistent and remarkable.
It’s hard to explain, but there’s an inexplicable ease and warmth I feel when our sons cast spells of “giant golf ball powers!” completely unannounced. Or when we have 60 minutes of struggle and yelling and tears to get out the door, only to spend an hour and a half with someone at their birthday party. Or when we get to walk outside and see the majestic 100-year old trees triumphantly changing color down our block. And there are dozens more small moments like this, which are unremarkable in isolation, but their consistency feels remarkable.
This is the life dreamed of when I was wandering through the badlands as a younger man. It’s the life Robyn and I wanted together and that we both still want, even though we have to hustle for it damn near every day. It is a happy life, made more exquisite by how challenging and sacrificing it is.
This is the life we chose, intended with each other. It is a life on purpose. Every day is a good day, truly. Our life is admittedly quite opposite of a novel, flashy life - much closer to boring than glamorous, more like monochrome than technicolor. But it’s still a thrilling adventure - healthy, prosperous, joyful, and meaningful,
And yet, I hear the echoes of my father’s stubbornly accented voice and the dream-like memory of him talking to me in the kitchen of my family home - “you are a very capable person,” he said, in a way that was straining, almost exasperated even, to make me understand how serious he was.
And then, on top of my serene and happy state of mind, the existential dread sets in.
I have been brainwashing myself to stop comparing myself to others for the better part of a decade. And I’m mostly there, I don’t feel jealously of my peers like I used to. I don’t have the addiction to keep up with the Joneses or stack up my professional resume like I used to. Instead of being acute, my inclination to social comparison and seeking the approval of others is now more of a chronic condition - something I can manage and live with, rather than having to treat intensely after a bad episode. I am more comfortable doing my own thing than I ever have, and I have a better grasp of what “doing my own thing” or “being myself” actually means, than I ever have in my whole life.
This relatively nascent state of contentment has come from looking inward. It has come from consistent, intense, reflection trying to understand my inner world and how that inner-self can integrate with the broader world. I suppose you could say, I’ve tried to put into practice an “examined life” as Socrates put it in Plato’s Apology.
But in that act of examination, I haven’t been able to help but contemplate whether I’ve lived up to my Father’s assessment of my talent, or even my own assessment of my own capabilities.
Because it’s true, I am a capable person, even if I was afraid to accept the responsibility that came with acknowledging those capabilities for most of my life. And so I wonder, have I lived up to what I’m capable of? How much of my talent and time have I squandered?
To be clear, I’m under no delusion (anymore) that given different choices, I’d be more wealthy of famous than I am now. The way I operate and think, I’ve accepted, it not attractive of fat profits or paparazzi. And, I know for sure that I’m not a once in a generation genius whose wasted talent has become a missed opportunity to bend the trajectory of humanity.
What I long for and am haunted by, however, is contribution. Meaning, lower-case “c” contribution. Like how many more people’s days could I have made by now, had I made different or better choices? And by different choices, I don’t even mean sacrificing family or my own sanity to work harder or longer hours. But maybe if I had focused differently, or made different choices on the margins, or gotten drunk on fewer weekends in my twenties, or just tapped into my talents more intentionally or earlier..
How much higher would the literacy rate be if I applied myself to it? How many fewer people in Detroit would have been shot or killed had I stayed in public service for longer or been better at my job? How many companies could I have started by now if I acted on one of the dozens of businesses that I’d thought of with my buddies that ended up becoming profitable enterprises? How many people could I have brought out of a dark place had I lived up to how capable I actually am and been more generous? What might’ve happened if I buckled down and finished this book two years ago? How might the world be a little different, and hopefully better, if I were better and contributing my gifts?
Perhaps the dread I feel is better described as remorse. I have everything I dreamed of, and it truly is enough - I feel fully happy, complete and satisfied. And yet, I feel this guilt and a lingering malaise because I know I had more in the tank to give. I know that in a different version of my life, somewhere else in the multiverse, I would’ve been able to create a cherished and charmed home life while making a greater contribution to the world outside our backyard.
And I suppose it’s true that life is long, and many people don’t hit their stride until well past middle age, some even not until their sixties or seventies. It’s just this bizarre reality where I feel confident in the choices that I made, feel blessed and complete in the life I have, but still feel the heaviness of imagining counter-factual life.
I wonder often if this must be a new phenomenon for people coming of age. Because now, for people coming of age right now, we have a much broader understanding of the world and our role in it. The amount of information we have or travel we can do or people we can interact with, gives us a difficult awareness both of who we are and how we influence others. This heaviness of imagining a counter-factual life probably wasn’t possible for nearly as many people even 30 years ago.
What I’ve tried to take relief is is that despite how informed or worldly we can be in today’s time, we still know very little of how far our actions actually travel. We don’t know the extent of the wake we’ve created for others to be cared for, to grow, to live more freely, or to thrive. Because now, the contribution and goodwill of our actions can travel much farther than they could 30 years ago. This is true because of how globalized our world is, even if most of us aren’t destined to have a litany of press clips to our name because of what we do on this earth.
What I hope for now is that even though most of the contributions that most of us are able to make are unremarkable, we just keep doing them. Over and over. If we consistently put good things out into the world, maybe just maybe it will turn to be remarkable and make an extraordinary contribution. With any luck, if we’re at least consistent in being unremarkable we’ll be towards the end of our lives and we’ll see that our talents weren’t squandered and we’d been making a remarkable contribution all along.
Status fights and wasted talent
What to do if your company feels like a high-school cafeteria.
Companies, and really any organization, can function like a fight for status. This “fight” plays out in organizations the same way whether it’s a corporation, a community group, or a typical school cafeteria.
There’s a limited number of spots at the top of the pecking order, and the people up there are trying to stay there, and those that aren’t are either trying to claw to the top or survive by disengaging and staying out of the fray.
If you’re engaged in a fight for status there are two ways to win, as far as I can tell: knocking other people down or promoting yourself up.
Knocking other people down is what bullies do. They call you names in public, they flex their strength, they form cartels for protection, and they basically do anything to show their dominance. They become stronger when they make others weaker.
This is, of course, easy to relate to if you’ve ever been to middle school or have seen movies like Mean Girls or The Breakfast Club. However, the same sort of dominating behavior that lowers others’ status occurs in work environments.
“Bullies” in the work environment do things like interrupt you in a meeting, talk louder or longer than you, take credit for your work, exclude you from impactful projects, tell stories about your work (inaccurately) when you’re not there, pump up the reputation of people in their clique, or impose low-status “grunt work” on others. All these things are behaviors which lower the status of others. In the work environment, bullies get stronger by making others weaker.
The other way to win a status fight is to promote yourself up and manage your perception in the organization. In the work environment, tactics to promote yourself up include things like: advertising your professional or educational credentials, talking about your accomplishments (over and over), flashing your title, hopping around to seek promotions and avoid messy projects, or name dropping to affiliate yourself with someone who has high status.
Let’s put aside the fact that status fights are crummy to engage in, cause harm, and probably encourage ethically questionable behavior. What really offends me about organizations that function as a status fight is that they waste talent.
In a status-fight organizations people with lower status are treated poorly. And when that happens they don’t contribute their best work - either because they disengage to avoid conflict or because their efforts are actively discouraged or blocked.
Think of any organization you’ve ever been part of that functions like a status fight. Imagine if everyone in that organization of “lower status” was able to contribute 5% or 10% more to the customer, the community, or the broader culture. That 5 to 10% bump is not unreasonable, I think - it’s easy to contribute more when you’re not suffocating. What a waste, right?
Of course, not all organizations function like a status fight and I’ve been lucky to have been part of a few in my lifetime. I think of those organizations as participating in a “status quest” rather than a “status fight”. In a status-questing organization, status actually creates a virtuous cycle rather than a pernicious one.
A status quest, in the way that I mean it, is an organization that’s in pursuit of a difficult, important, noble purpose. Something that’s aspirational and generous, but also exceptionally difficult.
In these status-questing organizations the standard for performance (what you accomplish) and conduct (how you act) is set extremely high, because everyone knows it’s impossible to accomplish the important, noble, quest unless everyone is bringing their best work everyday and doing it virtuously.
And when the bar is set that high, everyone feels the tension of needing to hit the standard, because it’s hard. Whether it’s to achieve the quest or be seen by their peers as making a generous contribution to the organization’s efforts, everyone wants to do their part and needs the help of others.
And as a result, the opposite dynamic of a status fight occurs. Instead of knocking other people down, people in a status-questing organization have no choice but to coach others up, which ultimately raises everyone’s status.
If you’re on a noble quest, there’s plenty of “status” to go around and the organization can’t afford to waste the contribution of anybody in the building - whether it’s the person answering the phone or a senior executive. In a status-questing organization, the rational decision is to raise the bar and coach instead of throw other people under the bus.
And what’s nice, is that in an organization with that raise-the-bar-and-coach-others-up dynamic is that the bullies don’t succeed, because their inability to raise and coach is made visible. And then they leave. And so the virtuous cycle intensifies.
So if you’re in an organization that feels more like a high-school cafeteria than an expeditionary force of a noble, virtuous quest, my advice to you is this: raise the bar of performance and conduct for the part of the organization you’re responsible for - even if it’s just yourself. And once you raise the bar, coach yourself and others up to it.
And when you do that, you’ll start to notice (and attract) the other people in the organization who are also interested in being on a noble quest, rather than a status fight. Find ways to team up with those people, and then keep raising the bar and coaching up to it. Raise and coach, raise and coach, over and over until the entire organization is on a status quest and any “bullies” that remain choose to leave.
Of course, this is one person’s advice. Looking back on it, it’s how I’ve operated (but I honestly didn’t realize this is how I rolled until writing this piece) and it’s served me well. Sure, I haven’t had a fast-track career with a string of promotions every two years or anything, but I have done work that I’m proud of, I’ve conducted myself in a way that I’m proud of, and I have a clear conscience, which has been a worthwhile trade-off for me.
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Note: this perspective on equality / the immorality of wasted talent is well-trodden ground, philosophically speaking. John Stuart Mill (and presumably his contemporaries) wrote about it. Here’s an explainer on Mill’s The Subjection of Women from Farnam Street that I just saw today. It’s a nice foray into Mill’s work on this topic.
The Myth of Hard Work
What I was told would lead to success, led to fragility. Hard things, as it turns out, lead to courage and inner-strength.
My eldest sister, in her infinite wisdom, pointed out the subtle difference between hard WORK and HARD work, while we were WhatsApp video-ing across continents.
We were discussing a book we both happened to have read recently, Viktor Frankl’s Man’s Search for Meaning.
Which, if you haven’t read it, I think you should. It’s an essential work for us in this century, helping us to understand what it means to be human, the extremities of human experience, and the boundlessness of our inner strength.
“Why is it that in those extreme circumstances [of a Nazi death camp] some people could have such a response of strength and courage, while others did not?”, I asked her.
“Hard work,” she replied.
And so I pressed her. What kind of hard work? What kind of work should we do to build up our courage?
“Doesn’t matter,” she replied, again, thoughtfully. She continued and explained the difference to me. It doesn’t matter what the work is, as long as it’s challenging, and a struggle. To build our inner-strength and courage all that matters is that we do work that is hard.
If you’re like me - growing up in a well-to-do suburb, with educated parents - there is a myth you’ve probably been told. Everyone seems to be in on it.
If you work hard, you will make it, they tell us. You will be successful. You will have a good life. Perhaps you don’t even need to have grown up in a well-to-do suburb to have heard this myth. It’s pervasive in America.
Earlier in my twenties and thirties I thought this was a myth because hard work doesn’t necessarily lead to success, if you’re one of the people in this country who gets royally screwed because of your luck, the wealth you were born with, or one of many social identities.
What I got wrong, I think, is that there’s a bigger lie at play in the idea that hard work leads to a good life. The bigger lie, I think, is what hard work actually is.
When you’re told this myth, the hard work is presented like this:
Go to school, get good grades and get extra-curricular leadership credentials. That is hard. Get into a famous college, that is hard. Get good grades in an elite major at that famous college, that is hard. Then get a placement at an elite organization - could be an investment bank, could be a fellowship, could be a big tech firm, could even be an elite not-for-profit - that is hard. And do all this “hard” work and go forward and have a good, successful life.
What I realized after talking with my sister is that all that stuff isn’t actually the hard stuff. We perceive it to be “hard” because it’s made so artificially, through scarcity. It’s only hard to get into a famous college or into a plum placement because there are a fixed number of seats. It’s difficult to be sure, and one has to be skilled, but it’s a well trodden path that is hard to fail out of once you’re in it, that happens to have more applicants than seats.
And everybody knows this. Everybody, I think, who plays this game knows that there’s not that much special about them that got them to this point. It’s luck, taking advantage of the opportunities that have been given, and plodding along a well trodden path.
And I think most people, in their heart of hearts, knows that this game isn’t really hard because it’s not actually important. Degrees or lines on a resume don’t make a difference in the world. Getting a degree has no causal link to actually doing something of importance in the world. It’s an exercise to elevate our own status, without having to take any real risks or have any real skin in the game.
And I think this is why I have spent so much of my life having this fragile sense of accomplishment and confidence. I got good grades and was a “student leader” on paper and got into a good college. I did “well” there and got a placement at a prestigious firm where it was almost impossible to fail out. And so on.
Who cares? That didn’t create much value for anyone, save maybe for me. I was going down a well trodden path. I hadn’t actually done anything of any importance. And in my heart of hearts, I knew that. I felt like a fraud, because I was one. I hadn’t really done anything that hard or remarkable. I just played the game, didn’t fumble the ball I was handed, and was slightly luckier than the next person in line.
Of course I wouldn’t feel confident as a result of going down this well trodden path. Everything I had ever done was to build up a resume. That’s not hard.
So what’s hard?
Taking care of other people - whether it’s a child, a parent, a neighbor, or a sibling. It’s burying a loved one. It’s starting a company that actually makes other people’s lives better, even if it’s small. It’s taking that degree from a famous college and pushing from the bowels of a corporation, toward a new direction that actually solves a novel problem that everyone else thinks is ridiculous.
It’s marriage. It’s growing a garden from seeds. It’s baking a loaf of bread from scratch. It’s figuring out how to install a faucet because you don’t have the money to pay a plumber to do it. It’s making a sacrifice for others. It’s pulling a neighborhood kid out of trouble. It’s creating new knowledge and pioneering something nobody else has figured out. It’s telling the truth and being kind, consistently. This is the stuff that’s actually hard.
So yeah, one of the myths of hard work is that it leads to a good life - we know that isn’t fully true. But honestly, the bigger and more pernicious myth about hard work is that we’re lied to about what the truly important, hard work actually is.
The stuff we were told is “hard”, was all artificial and pursuing it left me fragile. It was only after getting chewed up by life in my late twenties, and going from fragile to broken, that I started to actually do the actually hard work of living.
And that’s when I actually started to feel inner-strength.
When I wasn’t trying to chase a promotion, but was actually trying to work on a team that was trying to reduce gun violence, because our neighbors and fellow citizens were literally dying. That’s hard. When I lost my father suddenly and was picking up the pieces of the life I thought I would’ve had, and the father-son friendship we were finally developing. That’s hard. When I fell in love with my soon-to-be wife, we were married, adopted a dog, and had children; being a husband and father, that’s hard. Monitoring my diet and trying to exercise, not because I wanted to look jacked at the bar, but because I’m confronting and trying to delay my own mortality. That’s hard.
And I say all this, at the risk of sounding like a humble-bragging narcissistic, because I still doom-scroll on LinkedIn, all the time.
I swaggle my thumb up and down the screen, seeing all the updates on promotions and new roles and elite grad school admissions. And I feel myself falling back into that hole of fragile pseudo-confidence, forgetting that I’ve learned all those accolades aren’t the hard work of real life. I forget the path of chasing status, money, and power is not the stuff that actually makes a difference in the world or what builds inner-strength and true courage.
I say all, out loud, this because I need help. I need help to not fall into that hole of that myth again. I need all of us in this collective - the collective that wants to live life differently than the myth we’ve been sold - to pull me back to the path of courage, goodness, and the hard and important work of real life.
And finally, I write all this, as a reminder that if you are also in this collective of living differently, we are in this together, and I am here to pull you back, out of the hole of that myth, too.