Reflections, Building Character Neil Tambe Reflections, Building Character Neil Tambe

Adding a 'Thank You' to Gratitude Journaling

Adding a simple "Thank you" to my daily gratitude journal has transformed my outlook, making me more humble, connected, and motivated to spread love and support to others.

Almost a decade ago, my wife Robyn introduced me to the practice of keeping a gratitude journal. Over the years, I experimented with different methods, including a four-part gratitude exercise. However, I've found that the simpler version—writing down three things I'm grateful for each day—resonates most with me. Recently, I made a small yet profound modification to this practice.

At the end of each gratitude, I add a simple “Thank you” to acknowledge the forces and people making my life better. This small change has significantly impacted my daily gratitude practice, and I recommend trying it if you keep a gratitude journal.

First, it’s humbling. Giving “credit” for the good things in my life makes me realize the generosity and care others are capable of. I am often in awe of their talents, grace, and how they share both with me.

Second, I feel loved—the opposite of alone. Every time I write the name of someone who has done something—knowingly or unknowingly—for me, it’s as if I feel that person giving me a hug or a smile. With a stroke of a pen, writing the name of another person in gratitude builds a feeling of love in my heart and reminds me that no matter what I think or what is happening around me, I am not alone.

Interestingly, I can’t always articulate something specific to acknowledge in my daily gratitude. Sometimes, all I can think to thank is the universe, the culture, God, or the Earth. It’s a reminder of how expansive human life can be and breaks me out of the minutiae of the daily grind. It helps me reach a headspace where small things remain small and the traces of bigger things emerge.

This emergence of these bigger forces is motivating. It makes me want to forget about the narrow and childish things that can often consume too much of my energy. When I remember that there are forces out there conspiring to make my life joyous, it makes me want to add a dollop of untraceable love and support out into the universe for others.

Ultimately, this is the broadest lesson from adding a “thank you” to my daily gratitude: by thanking the people behind my blessings, it helps me to think of and make sacrifices for others myself. If we are trying to be good people in the toughest moments, this is exactly the motivation we need to cultivate.

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Building Character, Reflections Neil Tambe Building Character, Reflections Neil Tambe

Love Strikes Back

When it seems all we can do is acquiesce to rage and cruelty, love strikes back.

In my mind's eye, one thing I often do is zoom out. I close my eyes, and like Google Earth, I start where I am and move outward.

First, I see our neighborhood, with its densely packed blocks and tree-lined streets. Then, I start to see the Detroit River and the border with Canada, and then the Mitten of Michigan. Soon, North America vanishes into the blue marble of the Earth.

And then, in my mind, I hit a galactic speed and imagine the spiral of the Milky Way, whirling about in front of me. Then our galaxy disappears and becomes a mere point of light, and all of a sudden, what I see in my mind's eye is the totality of the known universe spun in time. I am seeing every tiny thing that has ever lived or ever will live.

When I snap back and open my eyes, the same feeling and conclusion always come to me: we are all on the same team.

But with the widened perspective gifted to me by my mind's eye, the "we" does not just encompass my community, or even just the human race. It's bigger. This view is even broader than our Earth and the tiny planets of our galaxy. This “we” is every tiny, living thing, anywhere in the universe.

I have not encountered any living thing beyond the atmosphere of our pale blue dot. But I feel the faintest, yet enduring, unity with everything, everywhere. Because I cannot believe anything other than that every living thing in the universe shares one common conviction: that we want to live. And that common, universal belief—the desire to live—gives us common ground and puts us on the same team, even if only with the most delicate of adhesions.

As hopeful as this wider aperture makes me, I also weep from it. Because, at times, the world seems cruel and it seems as if nobody on Earth feels a common bond with any other living thing. Not a human, not a plant, nor an animal, let alone the life that may exist beyond our solar system.

There are even some people on this planet who do not even act as if their spouses or children are on the same team as them. Some even seem to deliberately generate distrust and sabotage any attempt at fellowship so they may profit from it. How could anyone choose to profit from breaking bonds of fellowship?

I think in the way our good Uncle Shakespeare put it in Sonnet 65: "How with all this rage shall beauty hold a plea, whose action is no stronger than a flower?"

The Battle

Our hearts have an aperture, just like our eyes. As the rage and cruelty around us intensify, the reflex of this aperture is to close, shielding ourselves from the siege and battery of the universe around us.

But the aperture can also do the opposite, open and widen so that we—the souls we are—can join with the universe around us, shining our love outward and allowing the light of others to come through the pupil and back to us.

Many days, I feel like I am losing the battle for this aperture. Like I am one man, struggling to keep my heart open; trying my best to be a good guy in a stressed out world, as I often say.

And yet, so many days I can’t get through the day without yelling at my kids or I feel the grip of greed and the addiction of ego. My heart closing with every swipe or scroll on my phone or fiscal year that passes.

I am at my most despondent, my absolute saddest, when I am losing the battle for my own heart and I know it. I want so badly to not let the rage out there win, but I so often feel and worry that it is.

Sometimes, even on the hardest days, I start to think about forfeiting and make excuses to relieve myself of this battle. I lie to myself with thoughts like, 'If I sell out and play the game, I'm just doing what everyone else is doing,' or 'There's no way but to fight fire with fire,' or, 'This is how the world works, it is what it is,' or worst 'I need to look out for myself…for the family,'" When these inner monologues hit, I come close to shutting the aperture of my heart—very close.

If you've lived a life like mine, and maybe even if you haven't, you're likely also battling for the aperture your own heart, trying to stand pat and stand gracefully, juxtaposing yourself with the seemingly endless supply of rage and cruelty around us. I think there may be tens of millions of us, battling in this way, quietly. Maybe you also come close to forfeiting sometimes.

But I always seems to get a reminder when I need one—to keep battling—maybe you do too.

Like today, I had a sudden urge to listen to this song, “Joe”, which is the story of an alcoholic who is trying and struggling to say sober…and he’s doing it. The song, as far as I can tell, is fictitious, but it still reminds me: there are others fighting for their own hearts—and winning.

The grace of being forgiven, reminds me too, to keep battling.

If I can blow my top and my sons still forgive me and show it by bringing me a paper to make a plane out of, asking me to play soccer, or offering me one of their grapes as a sign of peace—how can I not keep trying? The grace and forgiveness out of my own sons, who I have wronged, redeems me.

The is the story of the ages, it seems. We try to live, meet our crucible, and we come close to giving up our light. But then, we meet our Mentor, or someone finds love for us and catches us before the citadel in our hearts falls. And then, we find redemption and persist on our quest. Love, it seems, finds a way to strike back.

I honestly wrote this because I have been frayed at all ends and have felt my heart closing. For me, writing is a way to force, even if only slightly, the aperture of my heart back open. When my heart needs to open, I suppose this is what comes out of it.

I don’t have a pithy, triumphant conclusion to this essay. If I had to feign one because it makes for better reading—I’d be lying.

If you’re still reading this, something about this probably resonated with you, you may even be battling for the aperture of your own heart right now. Maybe, even, you feel like you are losing the battle.

That place, feels so lonely. The world we live in is so centered around projecting control and “with-it-ness” it doesn’t feel possible that anyone else is engaged in such a struggle. The battlefield for our hearts feels so lonely - like it’s us against the cruelty and rage of the whole world.

If nothing else, I hope this essay is proof that it’s not.There are so many of us battling to keep widening and opening the aperture of our own hearts.

Despite all this rage, beauty does hold a plea. Because love finds a way to remind us what we are fighting for and that we can win.

When rage and cruelty threaten, love strikes back.

In my mind's eye, one thing I often do is zoom out. I close my eyes, and like Google Earth, I start where I am and move outward.

First, I see our neighborhood, with its densely packed blocks and tree-lined streets. Then, I start to see the Detroit River and the border with Canada, and then the Mitten of Michigan. Soon, North America vanishes into the blue marble of the Earth.

And then, in my mind, I hit a galactic speed and imagine the spiral of the Milky Way, whirling about in front of me. Then our galaxy disappears and becomes a mere point of light, and all of a sudden, what I see in my mind's eye is the totality of the known universe spun in time. I am seeing every tiny thing that has ever lived or ever will live.

When I snap back and open my eyes, the same feeling and conclusion always come to me: we are all on the same team.

But with the widened perspective gifted to me by my mind's eye, the "we" does not just encompass my community, or even just the human race. It's bigger. This view is even broader than our Earth and the tiny planets of our galaxy. This “we” is every tiny, living thing, anywhere in the universe.

I have not encountered any living thing beyond the atmosphere of our pale blue dot. But I feel the faintest, yet enduring, unity with everything, everywhere. Because I cannot believe anything other than that every living thing in the universe shares one common conviction: that we want to live. And that common, universal belief—the desire to live—gives us common ground and puts us on the same team, even if only with the most delicate of adhesions.

As hopeful as this wider aperture makes me, I also weep from it. Because, at times, the world seems cruel and it seems as if nobody on Earth feels a common bond with any other living thing. Not a human, not a plant, nor an animal, let alone the life that may exist beyond our solar system.

There are even some people on this planet who do not even act as if their spouses or children are on the same team as them. Some even seem to deliberately generate distrust and sabotage any attempt at fellowship so they may profit from it. How could anyone choose to profit from breaking bonds of fellowship?

I think in the way our good Uncle Shakespeare put it in Sonnet 65: "How with this rage shall beauty hold a plea, whose action is no stronger than a flower?"

The Battle

Our hearts have an aperture, just like our eyes. As the rage and cruelty around us intensify, the reflex of this aperture is to close, shielding ourselves from the siege and battery of the universe around us.

But the aperture can also do the opposite, open and widen so that we—the souls we are—can join with the universe around us, shining our love outward and allowing the light of others to come through the pupil and back to us.

Many days, I feel like I am losing the battle for this aperture. Like I am one man, struggling to keep my heart open; trying my best to be a good guy in a stressed-out world, as I often say.

And yet, so many days I can’t get through the day without yelling at my kids, or I feel the grip of greed and the addiction of ego. My heart closing with every swipe or scroll on my phone or fiscal year that passes.

I am at my most despondent, my absolute saddest, when I am losing the battle for my own heart and I know it. I want so badly to not let the rage out there win, but I so often feel and worry that it is.

Sometimes, even on the hardest days, I start to think about forfeiting and make excuses to relieve myself of this battle. I lie to myself with thoughts like, 'If I sell out and play the game, I'm just doing what everyone else is doing,' or 'There's no way but to fight fire with fire,' or, 'This is how the world works, it is what it is,' or worst, 'I need to look out for myself…for the family.' When these inner monologues hit, I come close to shutting the aperture of my heart—very close.

If you've lived a life like mine, and maybe even if you haven't, you're likely also battling for the aperture of your own heart, trying to stand pat and stand gracefully, juxtaposing yourself with the seemingly endless supply of rage and cruelty around us. I think there may be tens of millions of us, battling in this way, quietly. Maybe you also come close to forfeiting sometimes.

But I always seem to get a reminder when I need one—to keep battling—maybe you do too.

Like today, I had a sudden urge to listen to this song, “Joe”, which is the story of an alcoholic who is trying and struggling to stay sober…and he’s doing it. The song, as far as I can tell, is fictitious, but it still reminds me: there are others fighting for their own hearts—and winning.

The grace of being forgiven, reminds me too, to keep battling.

If I can blow my top and my sons still forgive me and show it by bringing me a paper to make a plane out of, asking me to play soccer, or offering me one of their grapes as a sign of peace—how can I not keep trying? The grace and forgiveness of my own sons, who I have wronged, redeems me.

This is the story of the ages, it seems. We try to live, meet our crucible, and we come close to giving up our light. But then, we meet our Mentor, or someone finds love for us and catches us before the citadel in our hearts falls. And then, we find redemption and persist on our quest. Love, it seems, finds a way to strike back.

I honestly wrote this because I have been frayed at all ends and have felt my heart closing. For me, writing is a way to force, even if only slightly, the aperture of my heart back open. When my heart needs to open, I suppose this is what comes out of it.

I don’t have a pithy, triumphant conclusion to this essay. If I had to feign one because it makes for better reading—I’d be lying.

If you’re still reading this, something about this probably resonated with you; you may even be battling for the aperture of your own heart right now. Maybe, even, you feel like you are losing the battle.

That place feels so lonely. The world we live in is so centered around projecting control and “with-it-ness” it doesn’t feel possible that anyone else is engaged in such a struggle. The battlefield for our hearts feels so lonely - like it’s us against the cruelty and rage of the whole world.

If nothing else, I hope this essay is proof that it’s not. There are so many of us battling to keep widening and opening the aperture of our own hearts.

Despite all this rage, beauty does hold a plea. Because love finds a way to remind us what we are fighting for and that we can win.

When rage and cruelty threaten, love strikes back.

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Building Character, Reflections Neil Tambe Building Character, Reflections Neil Tambe

From Standing Ovations to Silent Smiles: How My Daydreams Changed

I’ve become more compassionate over the years, but I’m not sure why.

What I visualize has changed over the years, and I can’t figure out why.

When I was younger, I always used to visualize myself being applauded.

In those days, I regularly imagined myself being sworn in as a U.S. Senator, or perhaps being elevated to CEO of a publicly traded company. Sometimes, I wouldn’t even just imagine myself giving a TED talk, I imagined myself watching a video of myself giving a TED talk.

This is objectively vain and narcissistic stuff. These delusions fueled my motivation and ambition. I craved moments of being “awesome” or being “ the guy” and that’s a large part of why I worked hard and tried to achieve success in my education and professional life.

Somewhere along the way that changed.

To be clear, I still have moments where I imagine myself winning something, succeeding, or receiving some sort of promotion. But it’s not only that anymore. Sometimes, now, I visualize others experiencing joy.

Sometimes, for example, I imagine Robyn and I being older and we’re making pizza and chocolate chip cookies with our giggling grandchildren. Or maybe we’re holding hands at church, seeing families of five hugging each other in the pew in front of us, and we feel remember our own joy because we see theirs.

Other times, I imagine our adult sons, joking and laughing with each other, while we’re all having a beer around a campfire. Sometimes, I imagine a time when the world is kinder and more verdant, and I am walking through the park, breathing clean air and passing by birthday parties with loads of youngsters singing and eating cake. They are all strangers and I don’t talk to them, I just notice their glee and I am smiling as I stroll past.

Sometimes, too, I imagine some of the former gang members I met at community meetings dropping their kids off at school or cooking a Friday night dinner, being attentive and loving fathers. Sometimes, I imagine some of the people who buy La-Z-Boy furniture just sitting, and catching their breath in moments of ease.

Again, I’m still self-centered, I’m just not solely that anymore. Now, I imagine others’ joyous moments sometimes too.

The problem is, I don’t know what caused this change to happen.

Was it gratitude journaling or prayer? Was it marriage and kids? Was it losing my father? Was it travel to places, like India, where I witnessed slums with unimaginable poverty? Was it just something that happened because I lived more life? What was it that caused my visualizations to change?

This post doesn’t have a solution, only a question for those of y’all who made it this far. Has this change in perspective happened to you? What do you think did it?

It’s something that I would love to understand enough to recreate on purpose. If I can pinpoint what sparked this shift in me, perhaps we all can learn to intentionally foster a more outwardly compassionate perspective.

Photo by Clay Banks on Unsplash

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Management and Leadership Neil Tambe Management and Leadership Neil Tambe

It is what it isn’t: surfacing struggles as a key leadership responsibility

To lead and move forward, we should think of common deflections as triggers to listen more deeply.

When we all use phrases like “it is what it is” or “I’m just tired” - portraying that we’re doing fine while masking our struggle.

And honestly, that actually seems rational. Talking about struggles is really hard! And most of the time, we don’t know if the person we’re talking to actually cares or is just interested in making small talk.

And so we use a phrase like, “it is what it is” and move on.

In our culture, we have lots of phrases like these, which have a double meaning - where we’re trying to suggest that we’re doing fine enough but are actually feeling the weight of something difficult.

But just because it’s rational, doesn’t mean we should use phrases like these and just move on - letting the struggle remain hidden.

And if we’re taking the responsibility to lead, whether at work or at home, surfacing and resolving struggles is part of our responsibility as leaders.

The difficult question is how. That’s what I’ve been reflecting on and what this post is about: how do we surface and help resolve struggles when it’s rational to mask them?

Surfacing Struggles

Luckily, we often use consistent turns of phrases when we are surfacing struggles. If we listen for those tells, we have a chance to double down when we hear them and try to learn more.

I asked a question on facebook this week to try generating a list of these phrases which create a subtle and believable facade. Thank you to anyone who shared their two cents, these were the examples folks shared:

  • “Living the dream.”

  • “I’m fine.”

  • “It’s going.”

  • “I am okay.”

  • “I’m hanging in there.”

  • “That’s life.”

  • “I’m here.”

  • “Another day in paradise.”

  • “Eff it.” (Used causally)

If we hear someone use phrases like these (or we say them ourselves) we can use it as a trigger to pause and explore, rather than as a cue to move on.

Surfacing Struggles With Kids

Kids are less obfuscating with their struggles, they come right out and share their little hearts out. They just struggle with being specific about their woes when then say or do stuff like:

  • “I can’t do this!”

  • “I’ll never figure this out!”

  • “This is too hard!”

  • [Screams and foot stomps]!

  • [Pterodactyl noises with hands over ears]!

  • “Poo-poo, poo-poo, POO-POO!”

  • “I forgot how to walk!” (My personal favorite from our kids)

With kids, these can be cues to pause, gather our patience and saddle up to emotional coach through some big feelings.

Surfacing Struggles At Work

At work, we’re more opaque, deftly deflecting and misdirecting with our words to make our inner struggles seem like obstacles outside our control. How often have you heard phrases like this?:

  • “We don’t have the resources.”

  • “We’re too busy.”

  • “It’s not our job.”

  • “We’ll just CYA and keep it moving.”

  • “We need to run this by the executive team first.” (or replace executive team with “legal”, “audit”, or “HR”)

  • “We’re breaking the guidelines set out in [insert name of esoteric poorly defined policy that’s only tangentially related to the issue at hand].”

At work, it’s so easy to take these phrases at face value and assume that there’s nothing to explore. But there usually is.

Once I started listening for them, I found that these phrases of deflection came up at home and at work, all the time.

Resolving Struggles

When others use subtle but believable facades to avoid or deflect from their struggles, the key is to decipher what they would actually be saying if they felt like they could be honest and vulnerable.

If we can figure that out, we can meet the person in front of us (or ourselves in the mirror) where they are, understand their true needs, and then help them deal with their struggles.

When someone uses a subtle but believable deflection, they usually, deep down, mean something like this:

  • “I’m overwhelmed. There’s so much happening and I can’t even figure out where to start.”

  • “I’m scared. Things are not going well and I don’t know whether the future will be better.”

  • “I don’t trust you. I need you to give me reasons to put my faith in you.”

  • “I’m stuck. I’ve been trying to make this better but nothing seems to make a difference. I need help.”

  • “I feel alone. I don’t feel the support of other people on this very difficult thing we’re going through.”

  • “I don’t believe in myself. I need convincing that you won’t let me fail.”

  • “I don’t care. To keep going, I need to feel like what we’re doing actually matters.”

  • “I don’t trust our group. I’ve been let down before and I don’t want to be hurt again.”

  • “I’m confused. I don’t know what to do or what’s expected of me.”

  • “I’m ashamed. I need to feel included and that my behaviors don’t make my worth conditional.”

  • “I feel guilty. I need encouragement and guidance that I can do better.”

  • “I feel like I’m in danger. I need you to help me feel safe.”

If we discover the real root feeling or struggle, the posture we need to take is relatively straightforward. It’s rarely an easy struggle, but if we know what the person in front of us is actually dealing with, we actually have a chance to be helpful to them. If we don’t understand, we definitely won’t be helpful, even if we’re well-intentioned and try really hard.

Practical Skills Matter: Listening, Integrity, Compassion

The practical lesson that I’ve learned is twofold.

First, we need to listen very carefully for these very subtle deflections and instead of being fooled by them, we need to sharpen our focus. We need to pause and graciously lean in. These deflections are really tells that the person in front of us, or ourselves if we say them out loud, are actually struggling.

Second, we need to find a way to hear precisely what the person in front of us is having a hard time saying. That can happen in one of two ways. We either have to listen and observe very carefully, or, we need to show integrity and compassion so unflinchingly and consistently that the person in front of us feels safe enough to tell the truth.

Conclusions

Beyond the practical tools around how to surface and resolve struggles, there’s a broader point that’s important to make: we have a choice to make.

On the one hand, one could completely reject my point of view. Someone could say, “I’m not responsible for helping every person in front of me with every single one of their struggles. They need to suck it up, they need to figure some of this out on their own. They need to take responsibility for their own struggles, that’s not fully on me.”

Maybe that’s true, at least to some degree. In my life, I’ve found it impossible to help someone who’s not enrolled in the journey of finding a better way. And, it’s also true that we have practical limits. We as individuals can’t possibly do this all ourselves - there’s not enough time or energy available to us to take every struggle of the people we care about onto our shoulders alone.

But at the same time, I believe we need to try because we owe it to each other. We have all struggled. We have all needed someone to help us surface and resolve our struggles. We all have been helped, by someone, at some time. Nobody in this world has done it alone.

And if we want to move forward - whether it’s with our kids at home or with our colleagues at work - someone has to be responsible for it.

So when someone in our orbit next says something like, “it is what it is” or “I’m just tired” I hope we all choose to say something like, “oh really, what do you mean?” Instead of letting the conversation pass as if nothing happened.

That’s the choice we have ahead of us. Let’s choose to listen deeply.

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Fatherhood Neil Tambe Fatherhood Neil Tambe

Small Love

My love needs to be big enough so that my sons never have to fight for it. It must be infinite.

The front-facing window of our family room faces East. And not just East, but perfectly East. And so in the mid-morning, before the sun is at its highest point in the sky, its light pours in by the bushel.

That window, over the 6 years we’ve lived in this house, has become a bit of a holy place for me.

Before that window is Riley’s guard post, where he became the sentinel and protector of our family, his watchful eye and bark alarming us of any potential intruders. It is where Robert and Myles both took their first steps, on the worn-in hardwood beneath their wobbly and eager feet. It is our arena of card games, and magical lands we have built with blocks, lego blocks, and action figures.

And most recently, it is the very spot, I believe, that the brotherhood of the Tambe boys was established. It is there that Robert and Myles, 5 and 3, have stood, looking outward, their silhouettes radiant in the morning light.

In the window, side by side, facing easteward into the sun any rivalry they have has siblings is forgotten. All the fighting and the insults. All the screaming and the punches. All the jealousy and differences. All these things, have faded for now.

For now, they both there there, talking, staring out with wonder and inquiry about the comings and goings of the street. They observe and listen, both to the wind in the trees and to each other. Their world, for at least this moment, starts and ends with them and what they see through the threshold of the glass. They are gentle and peaceful, but also with a dynamism of connection between them.

This image of them, little shoulder to littler shoulder, hands up to the sill, noses to the pane, I know, is uneraseable from my memory. To see this is joy, and relief.

They, there, in the frame, convinces me that no matter what happens between them in their lives, no matter what difficulties ebb and flow between them, they can be grounded. They can be a team. Right now, what I see here before this window, is incontrovertible proof that they are bonded for life.

Before this window, they became brothers.

And soon enough, Emmett will be there with them and the fraternity they created, right there at the window, will grow. These three are becoming brothers.

What is most haunting, though, is the realization that one the most likely ways for their bond to be broken is because of me.

Rivalries, I know from education and experience, exist because of competition over common resources. Rival sports team compete for prestige. Rival kingdoms compete for land and power. Rival companies compete for customers. Rival nations compete for position in the international order.

And though I don’t understand their sibling dynamic from my own experience of having a sibling, I understand the one thing they might have to compete for is my love.

It is my duty then, part of my dharma even, to convince them that my love does not need to be fought over, to be won. I need to prove to them that my love need not be a source of their rivalry or a crack in the foundation of their brotherhood.

My love cannot be finite. The pressure on me as their father is to demonstrate beyond and shadow of a doubt, that my love for them is ever-widening and expanding. That it is a deep pool from which they can always draw, never running dry.

I need to make my heart big enough to support their brotherhood. But how? How can I do this in a world where children have lived through mass shootings on two separate campuses? How is this possible?

The secret, I think, maybe the love that is present in small things.

There is love, small love, in waving at a colleague in the hallways instead of letting them pass without acknowledgement, feeling as if they are an outcast. There is small love is in asking and answering “how are you” sincerely and truthfully. There is small love in allowing ourselves to laugh loud enough so others - and our own hearts - can believe that it’s okay to find humor in peculiar places.

There is small love in saying thank you. There is small love writing a little note or giving an unprompted hug. There is small love in remembering someone’s birthday or even just their name. There is small love making a new friend, or in letting yourself become a new friend. There is small love, if we deliberately create it, all around.

It is in these small things, and creating love in these small moments, that we see that love is possible, not just in grand seemingly-cinematic scenes but in every moment. Small love shows that it’s possible to expand our hearts in in every moment.

I think we can do this. Small love is not out of any of our reach. And the prize is immeasurable.

If we create love in small moments we can convince ourselves, our children, and those around us that life doesn’t have to be a game, but that it can be an expansive sort of thing. We can believe that love is a renewable resource, and that it need not be finite.

If I can grow my heart with small acts, I can prove to my sons that my heart is big enough and that my love is a deep enough pool for all of them. I can show them that they do not have to be rivals, they do not have to fight for my love, and that they can be brothers.

This is why I must create moments of small love. So they can be brothers.

And so to for us all, I believe at leastIf we can create enough love, even small love - whether with our families, our colleagues, or our neighbors - we can end this rivalry. And when we squash these beefs that are over nothing but love, can can form genuine and durable bonds of brotherhood and sisterhood. We can be brothers and sisters.

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Death is glue

Death is one of the few things every single person on this Earth has in common. What if our politics were informed by the struggle with death we all have?

There are so many issues and problems that we need our politics to alleviate. Everything from the economy, to health, to environment, to violence. So how do we organize it all, what do we do first?

To me, the most profound and impactful thing that will happen to any of us is death. Death is one of, or perhaps the only thing, we all truly have in common. We all grapple with it. We will all face it. Death is non-discriminatory in that way. Death binds us together. Death is glue.

If death is glue, I’ve wondered what a political framework that acknowledges and is informed by the profundity of death would be. To me, three principles emerge that could help our politics sharpen its focus on what matters most.

The first organizing principle is to prevent senseless death. A senseless death is one that does not have to happen, given what is and is not in our control as a species, right now. Death is inevitable and basically nobody wants to die, so let’s prevent (or at least delay) the deaths we can. So that means we should focus on these data, figure out which causes of death are truly senseless, and address all the underlying determinants of them.

Before we do anything else, lets prevent senseless death - whether it’s from war, from preventable disease, from gun violence, or something else.

The next principle is to prevent a senseless life. What is a senseless life? That’s a difficult, multi-faceted question. But I think the Gallup Global Emotions report has data that are onto something. They ask questions about positive or negative experiences and create an index from the answers - surveying on elements like whether someone is well rested, feels respected, or feels sadness. What we could do is understand the data, geography by geography, to understand why different populations feel like life is worth (or not worth) living. Then, we solve for the underlying determinants.

There are so many reasons that someone may feel a senseless life, these challenges are probably best understood locally or through the lens of different types of “citizen segments” like “young parents”, “the elderly”, “small business owners”, or “rural and agriculturally-focused”.

What’s great about these types of problems which vary from person to person, is that tools from the private-sector marketing discipline - like customer segmentation, consumer insights, consumer experience - are extremely well developed and equipped to make progress on understanding these “senseless life” challenges which affect different populations differently.

The last organizing principle for a politics informed by death is protecting our freedom to prepare for death. Death is so tremendously profound and difficult, we all try to prepare for it differently.

For some, we turn to our faith to cope. For others, we turn to science, philosophy, or self-expression. For others, still, we turn to a life of service. Many of us build our lives around a devotion to family, and that devotion and connection is what helps us prepare for death.

What we have in common, though, is that we all try to prepare for death in some way or another.

I don’t claim to know the single best way to prepare for death, which is why ensure sufficient freedom to allow everyone the choice in how they prepare for death is so important.

To be sure, there are problems with this political framework. Most obviously, controversial issues remain controversial. Take the death penalty for example. Is abolishing the death penalty an act of preventing senseless death or is it an act of enforcing the freedom to prepare for death? These sorts of tensions still remain.

Moroever, envisioning a politics centered around the idea that death is the most profound and binding experience there is, would require a citizenry that accepts death. It would take a culture that is courageous enough to talk about death. It would take all of us doing the hard work of trying to imagine how to minimize regrets on our own deathbed, when we are weakest and most vulnerable. That’s no walk in the park, especially in America where we sometimes seem allergic to talking about death, even slightly.

And yet, I think the adhesion death provides is still so compelling. Death give us some chance of finding common ground on society-level challenges. I want, so badly, to not die from preventable causes. I want, so badly, to live a worthy life rather than a senseless life. And finally, I want, so badly, to prepare for death so its cloud of fear and uncertainty is lined with at least some sense of peace and acceptance. Our shared interest in death and life gives even political adversaries some place of agreement to start a dialogue from.

And even outside of politics in the formal sense, I feel like I owe it to others to act in a way which is mindful of death and our shared struggles with it. As in, I feel like I owe it to you and my neighbor to help you avoid a senseless death. I feel like I owe it to you and my neighbor to avoid a senseless life. I feel like I owe it to you and my neighbor to give you the freedom and to help you prepare for death.

I think I owe it to you to be generous, compassionate, honest, kind and respectful to you to some reasonable degree, because we are all facing death. This shared mortality binds us and obligates something of me to you, whether it’s in the political realm or just in our day to day lives.

A politics that acknowledges and is informed by the profundity of death could be too confusing and volatile to even consider as a teneable framework for political thinking, let alone an electoral strategy. But it could nudge our politics and culture to be more honest, courageous, and compassionate.

Because death is glue.

Photo Credit: Unsplash @claybanks

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Creating Safe and Welcoming Cultures

The two strategies - providing special attention and treating everyone consistently well - need to be in tension.

To help people feel safe and welcome within a family, team, organization, or community, two general strategies are: special attention and consistent treatment.

Examining the tension between those two strategies is a simple, powerful lens for understanding and improving culture.

The Strategies

The first strategy is to provide special attention.

Under this view, everyone is special and everyone gets a turn in the spotlight. Every type of person gets an awareness month or some sort of special appreciation day - nobody is left out. Everyone’s flag gets a turn to fly on the flag pole. The best of the best - whether it’s for performance, representing values, or going through adversity - are recognized. We shine a light on the bright spots, to shape behaviors and norms.

And for those that aren’t the best of the best, they get the equivalent of a paper plate award - we find something to recognize, because everyone has a bright spot if only we look.

This strategy works because special attention makes people feel seen and acknowledged. And when we feel seen, we feel like we belong and can be ourselves.

But providing special attention has tradeoffs, as is the case with all strategies.

The first is that someone is always slipping through the cracks. We never quite can neatly capture everyone in a category to provide them special attention. It’s really hard to create a recognition day, for example, for every type of group in society. Lots of people live on the edges of groups and they are left out. When someone feels left out, the safe, welcoming culture we intended is never fully forged and rivalries form.

The second trade off is that special attention has diminishing marginal returns. The more ways we provide special attention, the less “special” that attention feels. Did you know, for example, that on June 4th (the day I’m writing this post) is National Old Maid’s day, National Corgi Day, and part of National Fishing and Boating week, plus many more? Outside of the big days like Mother’s Day and Father’s Day - how can someone possible feel seen and special if the identity they care about is obscure and celebrated on a recognition day that nobody even knows exists?

The existence of “National Old Maid’s day” is obviously a narrow example, but it illustrates a broader point: the shine of special attention wears off the more you do it, which leads to the more obscure folks in the community feeling less special and less visible, which breeds resentment.

The second strategy to create a feeling of safety and welcoming in a community is to treat everyone consistently well.

In this world everyone is treated fairly and with respect. Every interaction that happens in the community is fair, consistent, and kind. We don’t treat anyone with boastful attention, but we don’t demean anyone either. We have a high standard of honesty, integrity, and compassion that we apply consistently to every person we encounter..

The most powerful and elite don’t get special privileges - everyone in the family only gets one cookie and only after finishing dinner, the executives and the employees all get the same selection of coffee and lunch in the cafeteria, and we either celebrate the birthday of everyone on the team with cake or we celebrate nobody at all.

The strategy of treating everyone consistently well works because fairness and kindness makes people feel safe. When we’re in communities that behave consistently, the fear of being surprised with abuse fades away because our expectations and our reality are one, and we know that we will be treated fairly no matter who we are.

But this strategy of treating other consistently well also has two tradeoffs.

The first, is that it’s really hard. The level of empathy and humility required to treat everyone consistently well is enormous. The most powerful in a group have to basically relinquish the power and privilege of their social standing, which is uncommon. The boss, for example, has to be willing to give up the corner office and as parent’s we can’t say things like “the rules don’t apply to grown ups.” A culture of consistently well, needs leadership at every level and on every block. To pull that off is not only hard, it takes a long time and a lot of sacrifice.

The second tradeoff is that to create a culture of consistently well there are no days off. For a culture of consistently well to stick, it has to be, well, consistent. There are no cheat days where the big dog in the group is allowed to treat people like garbage. There are no exceptions to the idea of everyone treated fairly and with respect - it doesn’t matter if you don’t like them or they are weird. There is no such thing as a culture of treating people consistently well if it’s not 24/7/365.

The Tension

The answer to the question, “Well, which strategy should I use?” Is obvious: both. The problem is, the two approaches are in tension with each other. Providing special attention makes it harder to treat others consistently and vice versa. They key is to put the two strategies into play and let them moderate each other.

A good first step is to use the lenses of the two strategies to examine current practices:

  • Who is given special attention? Who is not?

  • Who doesn’t fit neatly into a category of identity or function? Who’s at risk of slipping through the cracks?

  • What do our practices around special attention say about who we are? Are those implicit value statements reflective of who we want to be?

  • What are the customs that are commonplace? How do we greet, communicate, and criticize each other?

  • Who is treated well? Who isn’t? Are differences in treatment justified?

  • How do the people with the most authority and status behave? Is it consistent? is it fair?

  • What are the processes and practices that affect people’s lives and feelings the most (e.g., hiring, firing, promotion, access to training)? Are those processes consistent? Are they fair? Do they live up to our highest ideals?

As I said, the real key is to utilize both strategies and think of them as a sort of check and balance on each other - special attention prevents consistency from creating homogeneity and consistency prevents special attention from becoming unfairly distributed.

From my observation, however, is that most organizations do not utilize these strategies in the appropriate balance. Usually, it’s because of an over-reliance on the strategy of providing special attention. That imbalance worries me.

I do understand why it happens. Providing special attention feels good to give and to receive and is tangible. It’s easy to deploy a recognition program or plan an appreciation day quickly. And most of all, speical attention strategies are scalable and have the potential to have huge reach if they “go viral.”

What I worry about is the overuse of special attention strategies and the negative externalities that creates. For example, all the special appreciation days and awareness months can feel like an arms race, at least to me. And, I personally feel the resentment that comes with slipping through the cracks and see that resentment in others, too.

Excessive praise and recognition makes me (and my kids, I think) into praise-hungry, externally-driven people. The ability to have likes on a post leads to a life of “doing it for the gram”. The externalities are real, and show up within families, teams, organizations, and communities.

At the same, I know it would be impractical and ineffective to focus one-dimensionally on creating cultures of consistently well. It’s important that we celebrate differences because we need to ensure our thoughts and communities stay diverse so we can solve complex problems. I worry that just creating a dominant culture without special attention, even one that’s rooted on the idea of treating people consistently well, would ultimately lead to homogeneity of perspective, values, skills, and ideologies instead of diversity.

The solution here is the paradoxical one, we can’t just utilize special attention or treating people consistently well to create safe and welcoming communities - we need to do both at the same time. Even though difficult, navigating this tension is well worth it because creating a family, team, organization, or community that feels safe and welcoming is a big deal. We can be our best selves, do our best work, and contribute the fullest extent of our talents when we feel psychological safety.

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Reflections Neil Tambe Reflections Neil Tambe

Where Compassion Starts

When we took Apollo to his final visit, the Veterinarian disarmed me with her compassion.

We said goodbye to Apollo, our family dog of 17 years this weekend. We adopted him my senior year of high school and I’m grateful that he had a long and generally healthy life. I’m also grateful for his friendship and love, especially for the company he’s given to my father and mother since I moved out of my childhood home.

This passing was different than that of my father, which was sudden and chaotic. Apollo’s passing, rather, is one that I had seen coming for almost two years now. Because of that, I feel like his loss is one that I’ve accepted and grieved already, for the most part - as much as one can anyway.

I don’t mean for this post to be a eulogy, however. But I wanted to open with his passing because I work out my feelings with words and I am sad that he’s no longer with us. More than that, that he’s gone ahead is important context for an unexpected moment of compassion.

The Doctor, and the staff surrounding here, who administered his final medication were obviously compassionate in all the ways I expected. Like in the tenderness of their words and body language, their expression of sorrow, the gentleness in their voices when walking us through the process and paperwork.

Then the Doctor, Dr. Preston, I think her name was - surprised me with an act of quite unexpected compassion.

The final dose of medicine was given through injection. To administer this, Dr. Preston carefully and gently shaved a bit of Apollo’s hair from his hind leg. Makes sense, I thought, much easier to find a blood vessel that way.

But then she sterilized the area with an alcohol solution, not in a robotic, I-do-this-a-dozen-times-a-day sort of way, but in a way that was peaceful and more deliberate. It was if she was acknowledging the gravity of the moment by performing this unnecessary act - Apollo had no medical purpose to avoid infection because he was about to die - and doing it anyway. This gave the whole affair, a welcome sense of respect and dignity.

And then he received the dose. It was done. And about 10 minutes later Apollo had gone ahead.

But then, again, Dr. Preston surprised me.

She informed us that his heart had stopped. She let a moment pass, letting us exhale. And then she covered his poke point with a little bandage and a little turquoise bandage wrap. The same sort of dressing, a healthy dog would’ve received. He was already gone, but she still bandaged his leg. Medically, it was totally unnecessary, but she did it anyway.

It was one of the greatest acts of compassion and respect I have ever seen.

“Thanks for wrapping him up,” I said, sincerely and matter-of-factly, with my upper cheeks quivering.

And then I asked if she needed anything else from me. She gently and politely said no, and then I left.

I have been thinking a lot in the past 24 hours about Dr. Preston’s unexpected act of compassion. It instantly made me feel hopeful, seen, and loved even.

How does someone find the grace to act, and be, like that that? How did Dr. Preston? How can I be that compassionate in my life? What might the world be like if even 1% more people regularly showed compassion like Dr. Preston had so unexpectedly?

Surely part of that is just circumstance, and probably practice. But even given those explanations, the compassion Dr. Preston shared was still remarkable and uncommon. 

And I really don’t have a precise answer on where compassion comes from. But I got a sense of where it might start while reflecting on, of all things, my trip to the grocery store today.

I was weaving through the aisles briskly, picking up supplies as I usually do. A piece of fish at the butcher counter. A bottle of ketchup. A carton of strawberries. The usual. But I also happened to need some water chestnuts, because we’re making a simple stir fry dinner one night this week. Luckily a store associate was stocking the shelves just as I got to the international foods section.

As I was driving home, I was remembering the interactions I had at the store. I had asked the person at the meat counter for about a pound and a half of salmon, but l didn’t even really remember her. The associate near the water chestnuts seemed unusually meek and quiet, that I noticed. But instead of saying good morning I just awkwardly snuck between her supply cart and the shelf to pick up my can of water chestnuts and went on my way. I think was polite to the self-checkout manager, but again, I had more or less forgotten my interaction with her.

During my run to the store, I had done nothing that different than anyone else. I was focused, efficient, and cordial enough to anyone I happened to speak to. But to not even be able to remember anything about those people? That indicated something overly transactional and not fully human.

I had left home, was weaving through the aisles of the grocery store, but had remained fully engaged only inside the world of my own mind, and my checklist. I had let the invisible people around me stay more or less invisible. My choice wasn’t improper, perhaps, but it wasn’t imposed upon me either. I didn’t have to stay so locked in my own world; so determined to complete my shopping trip as efficiently as possible.

Compassion is an act between people. It’s not something we experience when having an exchange with say a toaster, blender, or lawn mower. We don’t experience compassion with machines. And yes, I don’t know exactly why or how Dr. Preston was so disarmingly compassionate toward me.

But, what I do know is that she was there. She was fully there. She wasn’t going through the motions of her veterinary checklist. Her actions acknowledged that there were other living things she was engaging with. At a minimum, she was in a position to be compassionate, just by choosing to do that.

To be compassionate, we must withdraw from the inner world of our thoughts, chores, checklists, and daydreams. Even if I don’t know much about compassion, I do know this: we have to be fully with the people and creatures around us to be compassionate. That’s where compassion starts.

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