The Weekly Coaching Conversation

Coaching others is definitely the most important and rewarding part of my job. When I took on this responsibility, I worried: would I waste my colleagues’ talent? How do I help them grow consistently and quickly?

Here’s a summary of what I‘ve been experimenting with.

Experiment 1: Dedicate 30 minutes to coaching every week

I raided my father-in-law’s collection of old business books and grabbed one called The Weekly Coaching Conversation: A Business Fable About Taking Your Game and Your Team to the Next Level.

The idea in it is simple: schedule a dedicated block of 30 minutes every week with each person you’re responsible for coaching. I thought it was worth trying. As it turns out, it was. Providing support, feedback, and advice falls by the wayside if it’s not part of the weekly calendar - at least for me.

Experiment 2: Ask Direct Questions

We start each 30 minute weekly meeting the same way, with a version of these two questions:

On a scale of 1-100 how much of your talent did we utilize vs. waste this week?

This question is useful because it’s direct feedback from the person I’m trying to coach. I can get a sense of what they need. Most of the time, what is holding them back is either me, or something I can support them with, such as: more clarity on the mission, an introduction to a subject-matter expert, some time to spitball ideas, or just some space to explore. This is also a helpful question to ask, because when the person I’m coaching is excited and thriving, I get to ask them why, and do more of it.

What’s one way you’re better than the person you were last week?

This question is useful because it helps make on-the-job learning more explicit and concrete. We get to unpack results and really see tangible progress. Additionally, I get a sense of what the person I’m coaching cares about getting better at which allows me to tailor how I coach them.

Experiment 3: Stop controlling the agenda

At the beginning, I would suggest an agenda for our weekly coaching sessions. But over the course of 3-5 weeks, I transitioned responsibility for setting the agenda to the person I’m coaching. This works out better because we end up focusing our time on what matters to them, rather than what I think matters to them (which is good, because I’m usually wrong about what matters to them).

It also works out well because my colleagues are in the driver’s seat for their own development. And that fosters intrinsic motivation for them, which is really important for fueling real growth. I certainly raise issues if I see them, but it frees up my headspace and my time to be responsive to what they ask of me.

I still have a lot of improvement to do here, but I spend a lot less time talking and much more time asking questions and being a sounding board by letting go of control of the agenda. Which seems to work out better for my colleagues’ growth.

What I’m thinking about now (I haven’t figured it out) how do I know that my support is actually working, and leading to real growth and development?

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I am absolutely determined to discover ways to stop wasting talent, in my immediate surroundings and across the organizational world. It’s a moral issue for me. And I figure a world with less wasted talent starts with me wasting less talent.

I’ll continue to share reflections on what I’m experimenting with so all of us that care about unlocking the potential of people and teams have an excuse to find and talk to each other.