Inputs of good communication

As I walked upstairs to get dressed and brush my teeth this morning, I said to Robyn, “The tea is steeping, I just put it on.”

It’s common knowledge that poor communication usually leads to strained relationships, especially in marriage. And it dawned on me that I had been thinking about communication in our marriage without much depth.

The key I had been missing was understanding that the practice of good communication, structurally, has to do more with listening and self-awareness than an act of communication itself.

So back to the tea. I made a choice to tell Robyn that I had just put on our morning tea to steep, even though I wouldn’t be upstairs long and Robyn would obviously see that I had put the tea on, if she had gone into the kitchen.

So why did I tell her?

Well, earlier that morning Robyn and I had a conversation about tea and that I would make it. From that conversation, I could tell she was looking forward to having a cup of tea. From past experience, I know that she likes her tea to steep for a certain amount of minutes - usually at least two but no more than 5 or 6.

And I also realized that if I didn’t tell Robyn that I had put the tea on just then, she wouldn’t know exactly when I had. So if I ended up getting stuck upstairs - which I did in this case, flossing and putting away some clothes, I think - our tea may sit steeping for too long. Which means it would be overly strong and would be colder than we wanted it.

In this case, again, the communication I made was simply telling Robyn that I just put on our tea to steep. That turned out to be good communication, because it led to us having tea exactly the way we like it and we had no stress over me starting the tea and letting it steep to long - I didn’t feel guilty about it and Robyn wasn’t let down.

I didn’t think much about telling that to Robyn. That communication emerged organically, because I paid attention to what Robyn was saying about tea - both this morning and historically. And, I was thinking about how my action, going upstairs for a tooth brushing and a change of clothes - might affect her. And as a result of those two practices of listening and self-awareness, I blurted out a simple sentence about the status of our tea without thinking about it.

At the same time, Robyn acknowledged that I went upstairs and took it upon herself to finish our cups of tea so it was perfect by the time I came back downstairs. Because we were both listening and self-aware, we communicated well and having a lovely cup of tea this morning.

And of course, this one interaction would not have made or broken our marriage. But an otherwise stale interaction became a bid of love and mutual respect. I got to make Robyn tea and she got to finish it - we were both grateful to each other and felt loved by each other. And this was one small moment, but all these little interactions add up and fill up the piggy bank of trust in our relationship.

So yeah, good communication is great. But “good communication”, I’ve realized, is not just an exercise in expressing yourself clearly in words or body language. Listening and self-awareness are two structural inputs of good communication. 

So if we want to communicate better we should focus there - rather than just trying to “communicate more” or “communicate better”. Good communication can’t help but emerge when we listen and try to understand the impact we have on other people.

And for sure, Robyn and I have lapses and don’t communicate well sometimes, so I don’t mean this story to be self-aggrandizing. Instead, I share this story because we all know that relationships, especially marriages, depend on good communication. Most people I’ve encountered who advise that, however, do so without being specific about where “good communication” comes from or how to actually get better at it.