Friends,

One way to think about our relationships is to see them as falling into different circles of familiarity.

Of course, there are our loved ones—the people we see all the time, who know us well, and with whom we share an unspoken rhythm. We know exactly how to greet them, how to say goodbye, and how to laugh together.

But then, there are the people we’re less familiar with. These might be the drive-through barista we meet only once on a road trip, or the neighbor we pass while walking the dog. Even though we don’t know these people well, we still have our own kind of rhythm with them—usually more reserved and distant.

It’s easy to assume that how we treat these semi-familiar connections doesn’t matter as much as how we treat our loved ones. But I’m starting to think it actually matters just as much, maybe even more.

Why? Because how we treat those semi-familiar faces every day adds up. In many ways, the true culture of our communities isn’t just shaped by the relationships we hold dearest, but by how we treat everyone else: the FedEx delivery person, the neighbors a few houses down, the host at our favorite neighborhood spot. It’s the kindness or distance we show these people that truly defines the feel of our communities.

This idea became clear to me recently at the funeral of a young woman I only knew through small moments—she was the younger sister of one of my close friends from childhood. My friends and I were there, of course, to support our buddy. But thinking about her afterward, I realized she’d left me with a powerful lesson I hadn’t recognized before: When we don’t know exactly how to treat a semi-familiar face in front of us, just smile.

That’s the message I dive into on this week’s podcast: When in doubt, just smile.

With love from Detroit,
Neil