The difference between a good manager and a bad one can be huge.

Good managers make careers while others break them. Good managers bring new innovations to customers while others quit. Good managers find a way to make a profit without polluting, exploiting, or cheating while others cut corners. Good managers find ways to adapt their organizations while others in the industry go extinct.

But it’s almost impossible to be good at something without defining what success looks like. As the saying goes, “begin with the end in mind.”

This is one model for the results a good manager takes responsibility to produce.

What would you add, subtract, or revise? My hope is that by sharing, all of us that are committed to being good managers get better faster.

Objective: Be a Good Manager

Key Results:

• Talent of each team member is fully utilized

• Develop team members enough to be promoted

• Team has and utilizes diverse perspectives

• Team delivers measurable results on an important business objective

• Team is trusted by internal and external customers

• Team and all stakeholders are clear on on the why, what, how, when, and intended result of our work

• Whole team feels supported and respected

• Team stewards resources (time, money, etc.) effectively